Crisis Management and the Wendy’s 99 Cents Chili Incident
In March 2005 police were called to a California restaurant to investigate a woman’s allegation that she had found a partial human finger in a bowl of chili. Over the next days and weeks, a hoax perpetrated against Wendy’s became national news, coffee-break conversation, and fodder for late-night comedians. The learnings from this event are still relevant today.
The Journey to Next Generation Security Leader
The Next Generation Security Leader (NGSL) program was developed by the Security Executive Council (SEC) in collaboration with industry thought leaders and security practitioners...
The Primary Driver of Omnichannel Retail Success over the Holiday Season
Omnichannel retail opportunities add the flexibility of cross-channel and mobile shopping to the unique revenue-building capabilities of the retail experience. The vast opportunities for...
Red, White, and Blue: A Manufacturing and Loss Prevention Department Revolution
This article from 2012 examines the development of American Apparel’s unique asset protection and loss prevention department.Â
No company quite like American Apparel exists in...
Along with Holiday Shoplifting Thefts, Organized Retail Crime Rings Also Increase
After more than $50,000 worth of shoplifted merchandise vanished from store shelves, Central Florida supermarkets were left to wonder how that shoplifting loss could...
eBay’s PROACT Team Assists UK Counter Terrorism Unit in Investigation
Would-be suicide bomber Mohammed Rehman and his wife Sana Ahmed Khan have been found guilty of planning a major terror attack in London. Rehman...
$41,000 Worth of Counterfeit Goods Seized in Puerto Rico
Federal officials from U.S. Customs and Border Protection (CBP) recently seized 10,000 counterfeit dolls in Puerto Rico after the toys arrived in a shipment...
EyeOnLP: Security Guard Services Management Meets Technology
Protos Security provides permanent, temporary, and emergency security guards throughout the United States, Canada, and Puerto Rico. Their security system monitors guard events and provides an unfiltered view into your security guard program.
Looking Ahead: 2016 US Retail Industry Trends
As 2016 swings into full gear, retail industry professionals want to know: what hot topics and significant trends will take center stage this year?...
Saks Fifth Avenue Asset Protection: The Evolution of Rosamaria Sostilio
Rosamaria Sostilio was named senior vice president of asset protection for Hudson's Bay Company after 25 years in various LP roles with Saks Fifth Avenue.