Video-based operations audits have helped many businesses increase return on investment (ROI) and boost sales, revenues, and profit by finding theft and fraud they didn't know existed.
The ECR Community Shrinkage and On-shelf Availability Group recently conducted a two-year study on identifying self-checkout problems and their associated risks to the bottom line.
How much stock can we put into the information recounted by a witness? Are they remembering everything that they observed? How does memory work, anyway?
Theft isn't the only source of loss in the supply chain, and the e-commerce environment's increasingly splintered transportation network is causing issues with more far-reaching consequences than revenue loss.
In a recent interview, Scrofani divulges how, as an economics and finance major in college, he had plans to work on Wall Street. But his interest in finance gradually grew into a fascination with the world of loss prevention — and an eventual career shift.
Examples of the ways in which retailers today respond to criminal behavior are found throughout a feature article by Walter E. Palmer, CFI, CFE, and Jacque Brittain, LPC, who produced the piece for the January-February 2019 issue of LP Magazine.
Choosing to show restraint, to allow a shoplifter walk away, and to accept the outcome of loss is a tough decision for an LP professional to make—especially when you're faced with insults, threats, or simply frustration at the perceived injustice.
LPM Senior Writer Garett Seivold probes into the specific challenges brought about by a workplace injury investigation, especially in the face of changing retail operations, in a feature article for the December 2018 issue of LPM Online.
Today's retail world is focused on the omni-channel experience. Being flexible enough to allow shoppers to cross over seamlessly from one sales platform to the next isn't easy. But retailers that don't offer that convenience will lose out to the retailers that do.
Facial recognition technology has finally moved beyond the sphere of law enforcement. Now, it has taken off in many industries, including healthcare, marketing, and yes—retail.