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video auditing

A Handy Guide to Video Auditing for Your Retail Business

Video-based operations audits have helped many businesses increase return on investment (ROI) and boost sales, revenues, and profit by finding theft and fraud they didn't know existed.
self-checkout-problems

Retail’s Big Self-Checkout Problems — and How to Solve Them

The ECR Community Shrinkage and On-shelf Availability Group recently conducted a two-year study on identifying self-checkout problems and their associated risks to the bottom line.
brain-feel-think-memory

How Does Memory Work? 3 Stages of Memory Development in Witnesses

How much stock can we put into the information recounted by a witness? Are they remembering everything that they observed? How does memory work, anyway?
secure cargo

More Fragmented Transportation Networks May Mean Less Secure Cargo

Theft isn't the only source of loss in the supply chain, and the e-commerce environment's increasingly splintered transportation network is causing issues with more far-reaching consequences than revenue loss.
Maurizio Scrofani

Maurizio Scrofani Changed His Mind about Wall Street

In a recent interview, Scrofani divulges how, as an economics and finance major in college, he had plans to work on Wall Street. But his interest in finance gradually grew into a fascination with the world of loss prevention — and an eventual career shift.
what happens if you get caught shoplifting

What Happens If You Get Caught Shoplifting? Well, It Varies.

Examples of the ways in which retailers today respond to criminal behavior are found throughout a feature article by Walter E. Palmer, CFI, CFE, and Jacque Brittain, LPC, who produced the piece for the January-February 2019 issue of LP Magazine.
confronting a shoplifter

Confronting a Shoplifter: Do You Know When to Let It Go?

Choosing to show restraint, to allow a shoplifter walk away, and to accept the outcome of loss is a tough decision for an LP professional to make—especially when you're faced with insults, threats, or simply frustration at the perceived injustice.
workplace injury investigation

6 Best Practices for Your Workplace Injury Investigation

LPM Senior Writer Garett Seivold probes into the specific challenges brought about by a workplace injury investigation, especially in the face of changing retail operations, in a feature article for the December 2018 issue of LPM Online.

Loss Can Occur in Omni-Channel Complications

Today's retail world is focused on the omni-channel experience. Being flexible enough to allow shoppers to cross over seamlessly from one sales platform to the next isn't easy. But retailers that don't offer that convenience will lose out to the retailers that do.
facial recognition problems

Facial Recognition: Problems and Concerns

Facial recognition technology has finally moved beyond the sphere of law enforcement. Now, it has taken off in many industries, including healthcare, marketing, and yes—retail.

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