The Importance of Loss Prevention in Driving Retail Success
“The global IoT (Internet of Things) in retail market is expected to grow from US $14.3 billion in 2015 to US $35.6 billion by...
The Many Ways Customer Service Impacts Retail Revenues
Focused, friendly, and attentive salespeople that have the ability to successfully interact with customers drive business excellence from every possible perspective, making quality customer service an integral component of any successful loss prevention program. This is a shared goal that will have a direct bearing on sales, shrink, and overall business profitability.
A Culture of Tradition and Change: Loss Prevention in Japan
Japan has always had a reputation for its fascinating, distinctive traditions. As an island nation with a long history of isolation, many aspects of the culture are immersed in a rich history and deep traditions dating back thousands of years. On the other hand, it is a country that continuously pushes new trends. The same is true for retail security.
How Has Your World of LP Changed?
We asked a cross-section of LP leaders how work has changed for them during the last year, what they’re spending time on now that didn’t consume the same bandwidth when 2019 was just getting underway. We got a variety of responses.
The Future Is Now: Retail’s Revolution and Ramifications for LP
When getting the future right is a matter of real consequence, when it has the power to steer loss prevention down the right or wrong path, clickbait forecasting feels insufficient. A deeper perspective on the dynamics that are driving retail change, and on the foundation upon which changes will emerge, seems a better guide.
Total Retail Loss 2.0: Moving Beyond the Theory
Since its introduction in 2016, the Total Retail Loss concept has received critical acclaim across the globe, stimulated debate about what constitutes retail “loss,” and discussion about what the future role of the LP function might be. New research addressed how it has been implemented, its effectiveness, and what changes to the theory are required.
Hidden in the Losses: Unsaleable, Damaged Goods
Is your inventory shrinking right before your eyes? You’re not alone. According to the National Retail Federation’s Security Survey of 63 retailers, conducted in...
Parking Lot Safety: 23 Ideas to Push Security to the Edge of the Shopping...
Holiday season crowds, a wrongful death lawsuit against a Dallas shopping mall, and a shooting at an Oklahoma Walmart are reminders of the danger that lurks in parking areas. A panel of security experts offers their best practices.
Meijer Asset Protection Analyst Receives Community Hero Award
Sue Knol, corporate investigations analyst for Meijer, was recently recognized by the Kent County (Michigan) Sheriff’s Department as a community hero for her partnership with sheriff investigators.
2020 Product Showcase and Resource Guide
LP Magazine's annual guide to products and services provided by the many solutions providers who support the industry is included in the November-December 2019 print edition. Download the guide here.