In the third year of this event, retailers gathered to learn more about RFID, Smart Exits, pilots, rollouts, how to sell the program internally, partnering with and educating law enforcement on RFID, and many other topics.
Economic growth withstood inflation, high interest rates, and other challenges in 2024 and is expected to continue showing strength in 2025, according to National Retail Federation Chief Economist Jack Kleinhenz.
To give you a better feel for the vast impact of the ORC problem, we have provided a glimpse into just a few of the incidents that took place in the month of December, 2024.
Dive into real-world scenarios involving strategic thefts, fictitious pickups, and the tactics of rapidly emerging transnational criminal organizations.
Read how AI is helping retailers reduce shrink at checkout by identifying both intentional theft and honest mistakes, improving efficiency, and delivering measurable ROI.
What are the trends that worry you or excite you? What topics make you tune in to podcasts and webinars? Want to see more or less about ORC, supply chain, or AI? We would love to hear from you.
The research shows that total merchandise returns for the year reached $685 billion, representing 13.21% of total retail sales, which amounted to $5.19 trillion in 2024.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.