“Always work to improve your capabilities and impact, build relationships, and perform. But never make it all about you—never. Good people doing good things tend to get recognized and promoted, but almost never overnight. Be patient.”
“Successful business relationships are built on mutual respect and developed over time. It takes effort from both parties to maintain them. As in any relationship, trust is earned—and if you lose it, you’ll likely never get it back.”
“When building business partnerships, it’s most important to demonstrate true interest in the retailer’s situations, needs, and goals. Solution providers must find meaningful ways to give back to the retail and loss prevention industry.”
“I feel my greatest accomplishment is building a team that embodies the culture and philosophy of loss prevention, providing objective findings and results to the organization that are a positive financial impact to the bottom line.”
“Becoming a leader takes a special skill set. It’s more than just managing the team. You need to know how to treat people—leading by example, taking ownership and responsibility for your actions, and being an effective communicator and a good listener. This approach will make people want to work with you rather than just for you.”
“As a fourth-generation retailer, I have retail in my DNA. And of all the retail functions, I have always admired how LP professionals share the strongest collaborations. Together, they’re committed to improving the safety of the stores, reducing total retail loss, and adding value to their companies."
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.