LPM Excellence

“Carrying out research on retail LP is not easy. Information is often hard to come by. Organizations are frequently wary about sharing data."

“To be a true leader in LP, you must stay true to your values, be flexible, adaptable, have compassion, and strive to make things better.”

“If there’s anything that working two decades in the industry has taught me, it’s that keeping solutions simple is critical to success.”

RILA's Lisa LaBruno’s ability to connect the asset protection industry has been the symbol of leadership during the COVID pandemic.

Despite the hardships encountered by retail, the spirit and generosity of the retail community is evident in many ways during the COVID-19 pandemic.

“Trust is built on integrity and communication. By having clear lines of respectful communication, we can establish diversity of thought, discover better ways to build out solutions to problems, and deliver better results.”

“Be available, step up, fill the void, and make it happen. Take leadership seriously. Make a difference, and have that difference mean something.”

“Always work to improve your capabilities and impact, build relationships, and perform. But never make it all about you—never. Good people doing good things tend to get recognized and promoted, but almost never overnight. Be patient.”

“Successful business relationships are built on mutual respect and developed over time. It takes effort from both parties to maintain them. As in any relationship, trust is earned—and if you lose it, you’ll likely never get it back.”

“When building business partnerships, it’s most important to demonstrate true interest in the retailer’s situations, needs, and goals. Solution providers must find meaningful ways to give back to the retail and loss prevention industry.”