A convenience store must pay $1.1 million to a man shot by stray bullets outside its store after a Georgia appeals court affirmed the award, upholding the jury’s decision that the store was partially responsible for the man’s injuries.
They don’t call it the Big Show for nothing. There were over 40,000 people in attendance from all over the world to talk retail, technology, strategy, and the future at the National Retail Federation (NRF) Big Show hosted in New York City January 12–14. Here are four of the biggest trends that will impact retailers in 2020.
Twenty-six years ago, unthinkable tragedy befell a Louisville, Kentucky, family. Out of the ashes, a technological solution was developed to address the root cause of this tragedy. From this solution grew Appriss, a company that has impacted millions of American lives through its mission of providing “Knowledge for Good.”
Fraudsters have traditionally approached victims with kindness by friendly and likable scammers to establish trust and sympathy to con money out of unsuspecting individuals. But this methodology is giving way to approaches based on fear and intimidation.
Today, the United States observes the federal holiday to honor the life and work of Reverend Dr. Martin Luther King, Jr. This year, King would have been 91 years old.
A New York law eliminating cash bail and pretrial detention for most nonviolent crimes went into place at the beginning of the new year. The legislation was designed to address the disproportionate effect on people who cannot afford to pay bail and must remain in jail until their trial date. However, the unintended consequences for retailers is the risk of most shoplifting and ORC offenders remaining free to commit more crimes.
More than 850 Wawa convenience stores and gas pumps had malware in payment processors that potentially compromised customers’ credit and debit card numbers, expiration dates, and cardholder names. What can companies do to prevent phishing attacks?
Retailers also need a post-incident management game plan for when the waters recede and the immediate threat is squelched. Is your retail organization ready for the “Then what?”
Nothing kills retail sales like a rude employee and a bad customer interaction, according to a recent survey of 1,000 shoppers.
As victims find their voices, behavior that may have remained buried in the past is now more likely to be the subject of complaints and forced into the light.