"Let me get this straight. You’re asking us to spend over $3 on a tag with a scary warning label and glass vials filled with indelible dye. If a shoplifter tries to remove it without the right detacher, the vials will explode, and the dye will ruin the garment. You’ve got to be kidding!” LP executive [circa 1990]
Whether you are interviewing potential suspects or witnesses, the goal will be the same—get the information you are looking for, while being open and receptive for that which you may discover on the way to your goal. Not all techniques work all the time. Here are some examples that worked, and some pitfalls to avoid.
This year—2019—marks the eighteenth anniversary of the September 11 attacks. Rather than fading into a distant memory, however, the attacks and the aftermath are still very much present on the minds and in the hearts of those who lived through them. It's worth remembering.
Mindless though most Internet chatter is, paying attention to what is being said online has become critical for retailers today—to protect brands, avert threats, respond to crisis, and improve store operations. Most recently—and dramatically—the imperative was underscored when multiple active shooter plots against retailers were averted after threatening online posts came to light.
There are a lot of challenges that American retailers face these days. Among them is one that continues to impact their bottom line—safety-related lawsuits. This is incredibly frustrating because it is completely preventable if only store-level employees would stick to the rules.
Millennials don't won't to work hard, have short attention spans, don't want to be managed, don't care about long-term careers, want more money than they're worth. True or false? Here are the fourteen most common myths about the millennial generation’s attitude toward work and career.
Loss prevention practitioners hoping to boost their careers were confronted with an uncomfortable truth at a recent industry conference. All that good work you’re doing? It’s probably not enough. What helps get you noticed at the beginning of your career won’t help nearly as much as your career progresses.
Retail workers need to hear the message—frequently—that their company cares about them. Employment law experts, speaking at recent national security conferences, suggested three steps to reduce the likelihood that retail workers will feel that you ignored or mismanaged their complaints.
Frank Abagnale, the author of Catch Me If You Can, has written a new book titled Scam Me If You Can. In his new book, he talks about various scams that people of any age can fall victim. Some scams are old, some are new, and all have various versions. Surprisingly, hundreds, if not thousands, fall victim to them every year. Here are just a few of the more infamous.
Here's a look at some fast facts about Labor Day, a legal holiday celebrated in the United States and Puerto Rico to honor working...