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Into the Rabbit Hole of Supply Chain Risk

The supply-chain web is spun so intricately that it's impossible to know it, truly. Perhaps the most we can aim for is to gain...

Shoplifter Safety: Knowing When to “Let It Go”

Confronting a shoplifter always carries with it the potential for an unpredictable outcome, and while most shoplifting apprehensions result in the shoplifter cooperating, it’s critical that we remain alert and aware, prepared for the unexpected and knowing how to react. Most importantly, this also requires having the judgment and fortitude to let it go when the situation calls for it. It could end up being one of the most important decisions that you make.

5 Ways to Take Aim at Moving LP Targets: BOPIS and Cashier-less Checkout

Loss prevention is a moving target. Every time a new retail strategy is put in place, such as buy online, pick up in store (BOPIS), it’s up to loss prevention professionals to devise countermeasures to combat the new theft opportunities that arise. Best Buy, Acme Markets, and Wegmans loss prevention executives give their recommendations.

Are Retail Flash Mob Robberies Really Organized Retail Crime?

Based on their very nature, flash mob robberies are hard to prevent. But it’s critical that all retailers train their employees to be aware and alert to the possibility, to not engage the mob in any way, to concentrate on remembering descriptions of perpetrators and vehicles, and to call the police as soon as it’s safe. Here are 10 ways to protect employees and customers in a flash mob event.

The Impact of Implicit Bias in Professional Investigations

Because unconscious bias is present in society, investigators must observe the importance of their word choices as a critical factor in the establishment of their objectivity in criminal investigations. Mike Bowers, CFI examines the potential impact of two sets of keywords as perceived by a jury.

Getting Ready for the Expanding Scope of Retail Security

As retailers expand into customer experience retailing, loss prevention and risk management professionals are facing new challenges. Children’s play areas, curb-side pickup, and special in-store events each have unique security issues. Are you prepared?

What’s in the Mind of a Retail Shoplifter? How Do We Scientifically Change It?

The Loss Prevention Retail Council recently launched it's latest initiate called LPRC Innovate. LPM contributor Tony D'Onofrio was there and provides details on his latest blog post. He also summaries two LPRC research surveys. One on self-checkout theft and a second on theft by opioid-abuse offenders.

LPM Magpie Awards: John Tabor, Excellence in Partnerships and Community Service

The LPM “Magpie” Awards offer a means to celebrate industry accomplishments on an ongoing basis, recognizing the loss prevention professionals, teams, solution providers, law...

More Retailers Are Training on Violence Prevention. But Is It Sufficient? Effective?

At a keynote presentation at NRF Protect last month, a panel of industry leaders was shown data that 65 percent of retailers provide active shooter training and was asked—why aren’t we at 100 percent? Check out the 12 core elements that should be in any training program, plus questions you should ask to assess training providers.

Thought and Gesture: Part 2

We discussed some of the geographic differences when using gestures in other cultures in our last column. We also touched on the differences between...

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