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Thought and Gesture: Part 3

In the first two parts of this series on thoughts and gestures in interviewing, we looked at gestures that occur in combination with spoken words. These gestures are also sometimes called illustrators as they help the speaker add meaning and context to the words spoken. There are other physical movements people make that are not done to support the actual spoken language. In part 3 we discuss pantomimes, emblems, and adaptors.

Thought and Gesture: Part 2

We discussed some of the geographic differences when using gestures in other cultures in our last column. We also touched on the differences between...

Thought and Gesture: Part 1

"Where the heck is that file? I know I just had it." "It's right over there." I said pointing at the file. Then I noticed my...

The Interaction of Networks and Relationships

This article delves into the subtle yet significant shift from forming networks to fostering relationships—a journey that begins with an exchange of business cards but evolves into a mutual exchange of value and knowledge.
interviewing liar

Behavioral Indicators of Deception: Scientific Myths and Realities

A nose scratch, a mouth cover, hand wringing, leg tapping, looking away when answering—over the years, different claims have been made about these and other nonverbal behavior as possible cues to deception. But what’s the truth?

Brutal Breakroom Killing Underscores Need to Document Concerning Behaviors

Tragedy hit one of the nation’s largest pharmacy chain stores in June when a 28-year-old employee stacked bins in front of a breakroom security camera before allegedly killing a 17-year-old coworker,

The Hidden Cause of Employee Theft and How to Stop It

There are many ways your employees can steal from you. From the “borrowing” of office supplies to overreporting of hours, there’s no one with greater opportunity to help themselves to your company assets.
Parting Words elephant

Welcome Back

Getting back to normal, right? Whatever normal is. At least back to where we were before COVID-19.

Eyes Wide Open: Knowing a Thief Just Walked in Is Doable but Complicated

As a controversial tool in a particularly controversial time in society, facial recognition seems to have hit a pause in retail LP.

Vaccinated Americans Like Getting Retail Thank You Freebies

Krispy Kreme’s announcement last month of a promotion offering a free glazed doughnut, available through the end of the year, to anyone receiving a...
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