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Krispy Kreme’s announcement last month of a promotion offering a free glazed doughnut, available through the end of the year, to anyone receiving a...

Addressing disruptive customer behavior and de-escalation training efforts have become a topic of great interest to retailers amidst growing concern over the challenges and opportunities for safety in retail stores, especially in light of our current circumstances. Here are some tips for your employees.

With the pandemic surging across the country, Starbucks Corp. is recognizing the efforts of front-line responders. The coffee giant announced that it will offer a...

A man in northern Virginia (wearing an inflatable Trump tube) was charged with simple assault last week after purposely coughing in the faces of...

When a Calgary police officer responded to a call about a Safeway shoplifter, bystanders expected an arrest, not grocery shopping. A Twitter account that shares...

Zenitel, a supplier of intelligent critical communication solutions, recently introduced the TCIV+ (Turbine Compact Intercom Video) station.

What we say, how we say it, and what we’re doing when we say it combine to create great messages—or messages that are forgotten...

Professional LP practitioners never profile appearance; we use evidence-informed observation to detect a possible crime in progress.

Three women from were arrested in connection with a shoplifting at Target in the Nassau Park Shopping Center on July 8. In addition, two...

The same trusted employees who work overtime during this global pandemic to serve retail customers are becoming “social bandits” like Robin Hood.