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Liars, Lying, and Lies
The first thing we should consider when examining lying is the differing cognitive aspects of the liar and truth teller. The truthful person knows they didn’t do the crime, while the liar knows they did and must hide that information from others. There are multiple ways for interviewers to identify liars.
Nonverbal Deception: Context in an Investigation Can Help Interpret Nonverbal Behaviors
The detection of deception is a complex process, one that is never likely to be fully mastered by man without the help of technology. While researchers have generally focused on single nonverbal cues to identify deception, an investigator has a much richer environment offering a greater depth of clues to lead the investigation.
From Analytics to QSR and the Dark Web to Biometrics
The July–August 2019 print edition has a wide-range of articles to meet the needs of retail professionals. Whether you are an in-store loss prevention associate or corporate executive, whether you are an ORC investigator or focused on supply chain, be sure to read the online version of the print magazine.
The Walgreen’s Asset Protection Team Urges All of Us to Support Red Nose Day...
Generosity is a gift that benefits everyone and something that we all have the ability to share with others. Every individual has a vested...
Speak as Well as You Think: Business Communication Strategies
When you can “speak as well as you think,” you can drive your business results, whether you are addressing shrinkage issues with the loss prevention manager or discussing profit-enhancement strategies with corporate executives.
Using Analytics to Maximize On-Shelf Availability and Supply Chain Processes
Data analytics has been one of the major technology applications driving the evolution of retailing. While many of the analytics platforms are focused on in-store operations, the same techniques can help retailers fine-tune their logistics and supply chain operations.
How to Make a Good Threat Assessment Better
A review of one recent mass shooting incident suggested some valuable questions that a retailer can ask to identify potential flaws in its procedures for handling potentially dangerous store associates.
#YouToo?
I agonized over it, but finally I realized that if these things are bothering me, maybe someone out there will get something out of these thoughts, even if it's only one person. Never one to do things halfway, here it goes—a purge, so to speak.
Getting Your Employees Comfortable with Writing an Incident Report
Here is a quick-and-dirty guide to instructing employees on the proper techniques of writing an incident report: a key loss prevention skill that is critical to professional growth.