Choosing to show restraint, to allow a shoplifter walk away, and to accept the outcome of loss is a tough decision for an LP professional to make—especially when you're faced with insults, threats, or simply frustration at the perceived injustice.
LPM Senior Writer Garett Seivold probes into the specific challenges brought about by a workplace injury investigation, especially in the face of changing retail operations, in a feature article for the December 2018 issue of LPM Online.
From injury prevention to shoplifter apprehension risks, from facial recognition technology drawbacks to the operational implementation of omni-channel, the latest issue of LPM Online gives you the information you need to become a better industry pro.
At a recent panel, moderator Kevin Lynch spoke thoughtfully with Mike Lamb, LPC, vice president of asset protection for The Kroger Co.; Cathy Langley, LPC, senior director of asset protection for Rite Aid; and Mark Stinde, MBA, LPC, vice president of asset protection for 7-Eleven.
The retail model of a store like Goodwill is a unique one. When you're faced with handling loss prevention in an environment that accepts and sells donated goods—where traditional inventory tracking is a foreign concept—it can present some unusual challenges.
On the surface, supply-chain risk management has a simple goal: to identify and mitigate risks along the supply chain to ensure maximum security. With a closer look, however, the the elements at play get a little more complex.
Artificial intelligence tools are now becoming a seamless part of our everyday lives. Just ask Alexa. Or Siri. Or the customer support chatbot for Lyft, Spotify, or Whole Foods. It stands to reason that retail loss prevention should be leveraging this new, valuable technology for its own toolkits as well.
A feature article in the October 2018 issue of LPM Online by Jac Brittain, LPC, examines the ways in which LP pros once applied analytics to business data and the more advanced types of data used in the retail space today.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.