David E. Zulawski, CFI, CFE, and Shane G. Sturman, CFI, CPP
Zulawski and Sturman are executives in the investigative and training firm of Wicklander-Zulawski & Associates (w-z.com). Zulawski is a senior partner, and Sturman is president. Sturman is also a member of ASIS International’s Retail Loss Prevention Council.
They can be reached at 800-222-7789 or via email at dzulawski (at) w-z (dot) com and ssturman (at) w-z (dot) com.
Thought and Gesture: Part 2
We discussed some of the geographic differences when using gestures in other cultures in our last column. We also touched on the differences between...
When a Dishonest Employee “Doesn’t Remember”
In situations where a subject reverts to “I don’t remember,” it is generally a means of defending himself without having to admit to participation in a particular act.
How to Organize a Sexual Harassment Investigation
Today in many organizations, the loss prevention function assists human resources in investigating allegations of sexual misconduct, bullying, and hostile workplace situations. These types of cases are very different from investigations of dishonest associates.
Thought and Gesture: Part 1
"Where the heck is that file? I know I just had it."
"It's right over there." I said pointing at the file.
Then I noticed my...
Evaluating Memory: I Remember It This Way, Part Two
Witnessing an event is an extremely complex process beginning with the acquisition of the observation, followed by the retention or storage phase, and finally...
Don’t Give Up Your Evidence during Employee Investigation Procedures
Many times, the guilty individual will intentionally shade the truth in an attempt to salvage his self-image or to reduce the seriousness of what he has done.
Evaluating Memory: I Remember It This Way
Over the last several months, we have had an opportunity to watch a social and political drama play out as the alleged victim and...
Threats, Promises, and the Involuntary Confession
The voluntariness of a confession can be challenged in civil proceedings, when statements are obtained through the interviewer’s use of threats and promises. In other words, an involuntary confession is generally useless.
Hello Ladies… and Gentlemen
We read with interest the Women of Loss Prevention survey in the May-June and July-August 2018 editions of LP Magazine. From our own experience...
Investigative Interviewing Lessons from the Experts
Investigative interviewing techniques include profiling, anticipating problems, and asking what the fact giver wants to know.
