As cases become more complex with interwoven events, meetings, and people, the interviewer needs a simplified approach to help remember and understand the case.
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Articles by David E. Zulawski, CFI, CFE, and Shane G. Sturman, CFI, CPP
In part one of this series, we talked about organizing the harassment investigation based on the complaint, the individual who made the outcry, and company policy. We also addressed the order in which interviews should be conducted and the importance of a complete and thorough conversation with the complainant. This
In situations where a subject reverts to “I don’t remember,” it is generally a means of defending himself without having to admit to participation in a particular act.
A lot of those called on to evaluate interviewers within an organization are long removed from the field, and their initial training in interviewing is probably dated. So are they reinforcing the class’s learning objectives?
In part one of this article, we addressed some of the preliminary historical basis for investigating sexual harassment claims and internal investigations. We also talked about organizing the investigation and creating a general strategy for those who need to be interviewed. In part two, we will discuss some of the
Life is like a circle. What goes around comes around, and karma catches up with people. The recent uproar over sexual harassment allegations seemed like déjà vu to us, maybe because we are older than many of our readers. Thinking back to what was so familiar got us to thinking
As most of you know, we have been actively recording our interviews since we opened our doors as Wicklander-Zulawski in 1982. While we use the recorded interviews to illustrate the techniques in our training sessions, we also use them as a means to monitor and measure our investigators. If a
The truth can be an elusive thing. Determining the truth can often be problematic even when there may be audiovisual evidence of what happened. Four cameras covered the slide of the runner as the third baseman took the throw and swung his mitt to touch the advancing runner. The umpire
We ended our last column with a short discussion of the value of developing a timeline of events to organize the case and help to link relationships. There are a number of investigative link tools to illustrate relationships between people and businesses, which can help to flesh out the timeline
This is the third in a series of articles where we will discuss lessons that we have learned over the years while interviewing tens of thousands of individuals.
We all make mistakes. It’s inevitable, especially when we are learning something new or trying to do something that we haven’t done in