Tag: refund fraud
Fifteen Years of Loss Prevention
Based on another project, I have spent two months combing over every issue of Loss Prevention magazine. Being a reader from the very beginning...
Fighting Racial Profiling through Policy and Information
“There are very few African-American men in this country who haven't had the experience of being followed when they were shopping in a department...
How Do Successful LP Leaders Lower Shrink? By Leading
Thieves are not the only ones who impact shrink. In fact, they may not even be the biggest factor in a store’s overall shrinkage....
Identifying Types of Retail Refund Fraud and Abuse
In almost every neighborhood, at least one resident is known for “renting” merchandise from stores. Some refund abusers have purchased ticket guns to reattach...
Growth, Progress, and Reinvention: Asset Protection at Canadian Retailer Mark’s
Mark's is a retail chain that has succeeded in rebranding itself, amazingly, without alienating its original core customer base. It has achieved an impressive...
The Challenges of Retail Loss Prevention in Mexico
In 2010 I was asked to speak at the annual retail loss prevention conference sponsored by ANTAD Mexico, Asociación Nacional de Tiendas de Autoservicio...
Leveraging DVR Camera System Analytics Throughout the Organization
When Jen Richard was tasked with building a case for DVR camera system installations in Canadian retailer West 49 stores in 2010, she took...
From Leading Her Team in Technical Fouls to Leading RILAs Asset Protection Efforts
Lisa LaBruno serves as the senior vice president of retail operations for the Retail Industry Leaders Association (RILA). LaBruno spoke with LP Magazine Executive...
Loss Prevention Strategies Take on New Meaning When Your Inventory Is Alive
Tom Floystrop is an inherently practical loss prevention professional with an interesting approach to loss prevention strategies and the challenges of the LP industry....