Tag: refund fraud


What We Can Do About Racial Profiling in Retail Stores

What We Can Do About Racial Profiling in Retail Stores

There have been news stories and lawsuits recently focusing attention on long-simmering complaints about the treatment of minorities by large retailers (see: Giant Tiger; Ferragamo). What can organizations do to avoid claims of racial profiling in retail stores?

To start, retailers should have clearly defined and articulated policies against racial profiling   Read More


ORC Theft Trends and Impact

ORC Theft Trends and Impact

Loss prevention has traditionally focused on shortage reduction through an emphasis on internal theft, external shoplifting, and operational controls. Resources to prevent these losses have been spent on developing programs and controls to stop loss from within the company.

Within the past couple of decades, however, retailers have identified the growing   Read More