Tag: omni channel
By Rex Gillette
During this critical time of year, every possible step that we can take to ensure a successful season must be planned and prepared, including our loss prevention plan. Read More
By John Wilson
Between the physical and online space, ever-diminishing timelines, and the possibilities of pinpointing stock on its return journey (the so-called reverse logistics model), you have all the ingredients for a parallel universe where nothing is quite what it seems. Read More
The amount of change Chad McIntosh has seen with Bloomingdale’s loss prevention department over the years has been remarkable. Read more in the exclusive interview in the September-October issue of LP Magazine. Read More
By Jack Trlica
One of the highlights for senior loss prevention executives was a private luncheon with three University of Florida scientists who discussed research into omni-channel retailing, the effects of fear of crime on shopping behavior, and reducing corporate digital threats. Read More
The 21st century posed a major conundrum for the retailers: how to fight online competition and improve brick-and-mortar store performance, and how to increase retail foot traffic without compromising store security and safety measures.
However, increasing the number of customers results in a heavier workload for loss prevention teams, which makes Read More
As the industry transitions from bricks and mortar to “bricks and clicks,” the capabilities of existing systems are being stretched thin, and many retailers have not fully integrated the new technology required to manage loss and reduce shrinkage effectively in an omni-channel world. Read More
EDITORS NOTE: Kevin Valentine, CFI, LPC, retired at the end of 2017 as senior vice president of internal audit, loss prevention, and enterprise risk management for Signet Jewelers. He spent more than 35 years with the company in various management roles. During his career, Valentine was active in the loss Read More
Profitect recently announced the results of a new survey of more than 1,000 U.S. Generation Z (Gen Z) shoppers, aged 18-22. The results indicated that 42 percent of respondents prefer to shop in-stores vs online, highlighting the need for retailers to create a good in-store experience.
A further 34 percent Read More