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Red, White, and Blue: A Manufacturing and Loss Prevention Department Revolution

This article from 2012 examines the development of American Apparel’s unique asset protection and loss prevention department.  No company quite like American Apparel exists in...

Interview and Interrogation Training: Emphatic Denials

In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI is discussing one type of a verbal resistance a subject...

Interview and Interrogation Training: Developing a Behavioral Norm

In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI provides for us the importance of establishing a baseline or...

Interview and Interrogation Training: Attitudes and Biases

In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI discusses the potential issue that interviewers can possess regarding an...

Interview and Interrogation Training: Identifying Rationalizations While Building Rapport

This week Dave Thompson, CFI shares with us some thoughts on identifying rationalizations during the rapport-building process. Most interviews begin with a short rapport-building approach...
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Wicklander-Zulawski & Associates’ Veteran Leaders Officially Take Ownership of Company

Two WZ senior partners and interviewing veterans, Shane Sturman, CFI, CPP and Wayne Hoover, CFI, have purchased the remaining shares of the industry-leading interview...
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Day One of the NRF PROTECT Conference Addresses a Wide Range of Retail Security...

With the National Retail Federation’s SVP of Communities Vicki Cantrell announcing a 30 percent increase in retailers represented with 200 exhibitors in the expo...
Professional Development, In-store audit crisis management team structure, walmart store policy when prosecuting shoplifter security cameras

Wicklander-Zulawski Expands to Mexico, Brings Local Expert On Board

Wicklander-Zulawski & Associates, Inc. (WZ), a consulting and training company for interview and interrogation techniques, is broadening its operations in Mexico and bringing Juan...

Supporting the Mission of Giving Back to the Community

Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago is one of the largest of more than 180 independently operating Goodwill agencies in North America in terms...
Interviewing the Gurus of Interviewing

Interviewing the Gurus of Interviewing

EDITORS NOTE: Douglas E. Wicklander, CFI, CFE, and David E. Zulawski, CFI, CFE, are the founding partners of Wicklander-Zulawski & Associates, Inc. Founded in...

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