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From Running a Loss Prevention Department to Running a Marathon

David Lund, CFI, LPC, is the vice president of loss prevention for DICK'S Sporting Goods based in Pittsburgh. DICK'S Sporting Goods operates over 600...
wicklander-zulawski training

Wicklander-Zulawski Announces Changes to Basic and Advanced Training Seminars

For years attendees have been trained in both the art of interviewing as well as the WZ Method of Interrogation. Around 2008, WZ removed...
wicklander-zulawski training

Wicklander-Zulawski Launches #AskWZ

Wicklander-Zulawski & Associates (WZ), a consulting and training industry leader, is launching #AskWZ. The elite CFI certified investigators and instructors at WZ are offering...

Data Analytics, Changing LP Roles, Rethinking Shrink Management, “Making a Murderer” All Featured in...

By nature a conservative, risk-averse beast, the loss prevention industry is well suited to the task of playing steward to this enormously valuable, enormously...
interview and interrogation techniques, WZ

Netflix’s Making a Murderer: The Omission of Critical Facts Creates Bias

The Netflix documentary Making a Murderer has caused an outcry for justice in a system that is perceived by many as unjust. Taking social...

Interview and Interrogation Training: Diffusing an Angry Subject

In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Wayne Hoover, CFI discusses how to diffuse an angry...

WZ Interview and Interrogation Training: Structure Rationalizations

In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI discusses the detailed formatting and structure of a rationalization story....

WZ Interview and Interrogation Training: Witness Selection for the Interview

In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI discusses the importance of the witness in an interview, and...

WZ Interview and Interrogation Training: Using a Speakerphone

In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI discusses a strategy when conducting interviews over the phone. Studies...

Netflix’s Making a Murderer: An Interrogator’s Perspective of the Criminal Investigation

Dave Thompson, CFI is the Manager of Investigations and Consulting for Wicklander-Zulawski & Associates. Thompson shares his perspective on the Netflix documentary "Making a Murderer,"...

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