Interview and Interrogation Training: Common Interviewer Mistakes

This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Angela Nino, CFI looking at common mistakes that interviewers can make during an interview.

We review many interviews and interrogations every year, and time and again we find two mistakes that cost interviewers dearly. One common mistake is that interviewers show the subject their evidence. While this can be helpful during the interview, often the interview shows the subject the evidence too early, or they show too much of it. A second common mistake is that the confession becomes too important to the interviewer. Subjects may pick up on this tendency, and can use it as motivation to withhold information from the interviewer. Angela discusses these common mistakes and provides some tips on how to better manage these situations.

http://www.youtube.com/watch?v=vq_NFlxg4UA

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Every loss prevention investigator should continuously strive to enhance their investigative interviewing skills as part of an ongoing commitment to best-in-class interviewing performance. This includes holding ourselves to an elite standard of interview and interrogation training that is ethical, moral and legal while demanding excellence in the pursuit of the truth. The International Association of Interviewers (IAI) and Wicklander-Zulawski (WZ) provide interview and interrogation training programs and additional guidance to investigators when dealing with dishonest employees, employee theft, sexual harassment, policy violations, building rapport, pre-employment interviewing, lying, denials and obtaining a statement.

By focusing on the latest information and research from experts in the field as well as academia, legal and psychological resources, these video tips provide interview and interrogation training techniques that can enhance the skill sets of professionals with backgrounds in Law Enforcement, Loss Prevention, Security, Asset Protection, Human Resources, Auditors or anyone looking to obtain the truth.

To learn more about interview and interrogation training and how you can further develop your professional skill sets, please visit www.w-z.com or www.certifiedinterviewer.com for additional information.

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