VIDEO: Police Pepper-Spray Mother With Toddler
A woman accused of shoplifting was sprayed with a chemical irritant and knocked to the ground in front of her daughter, the latest altercation...
More Than 65k Counterfeit N95 Masks Seized
Over 65,000 counterfeit masks from Colombia were seized Monday at O’Hare by US Customs and Border Protection officers.
Officers seized parcels containing the masks and...
Shoplifter Going to Trial for Indecent Exposure
A Meadville man who faces multiple charges for indecent exposure, shoplifting and other offenses that allegedly took place in several incidents over a three-day...
Lessons from Some of the Biggest Retail Hacks in History
If you don’t believe cyber-crime is a significant risk in retail, just look at the numbers associated with some of the biggest hacks in...
Loss Prevention Manager – Everybody Hates Me
Recently a former subordinate from one of my previous companies came to me, shattered and frustrated. He had just helped his company with a...
Thinking about This and That
Happy New Year! We all have the same wish for 2021: let’s get as close to back to normal as possible. Here are some thoughts.
How to Be Sure Your Face Mask Isn’t a Counterfeit
The problem, though, is that buying masks online is almost (almost) as fraught as online dating. With counterfeit products, misleading marketing, and a real...
Fleeing Shoplifter Hits Pedestrian with Vehicle
Investigators with the Jacksonville Sheriff’s Office were called to the scene of a retail store theft Thursday afternoon at the River City Marketplace.
According to...
Restaurants are Reportedly Being Hurt By Refund Request Scam
A Korean restaurant beloved by influencers and Angelenos has allegedly gone out of business due to fraudulent refund requests from customers who received their...
The Top Spots in Retail Customer Satisfaction Study
The customer experience is crucial to generating sales — online and in-store.
That’s according to The Verint Experience Index, from customer engagement company Verint, which...