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Restaurants are Reportedly Being Hurt By Refund Request Scam

A Korean restaurant beloved by influencers and Angelenos has allegedly gone out of business due to fraudulent refund requests from customers who received their food.

The Los Angeles-based restaurant and café, Spoon By H, closed its doors on Saturday after detailing the credit card dispute challenges it faced via Instagram.

“We are heartbroken to find ourselves sharing the very news we hoped we would never have to share… Spoon By H will be closing,” the restaurant’s last post reads, which was shared Monday, February 22. “Although we put up our very best fight, we could no longer hold out against the growing barrage of fraudulent disputed charges and the countless refunds issued.”

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The post goes on to say Spoon by H was “buried” by refund claims that “became unbelievably frequent” enough to shut down its operation.

Previously, Spoon By H revealed it had allegedly been scammed by a customer who had placed one of the largest orders the restaurant has ever received when they requested a refund from their credit card company despite having their order hand-delivered into their van.

“But in a time when we should be coming together to support one another, we are experiencing more scams and fraudulent activity more than ever,” Spoon By H wrote in a seven-part Instagram post. “After several months of investigation, we were told there would be no action taken as credit card companies almost always favor the side of the customer.”

It is unclear whether refund requests spiked after the restaurant claimed it had been hit by that large refunded order. Representatives at Spoon By H were not available for comment.

Spoon By H isn’t the only restaurant that says it has been hit by waves of refund claims during the pandemic. Bell’s BBQ in Henderson, Nevada has also reportedly been affected by this new “dine and dash” scam on third-party delivery apps, according to Fox5 Las Vegas…   Fox5 News

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