This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI discussing how you can translate your WZ skills to other situations.
Interviewers have a unique set of skills, however it doesn’t mean they only apply in unique circumstances. Dave discusses the similarity of strategizing and conducting an interview to planning a sales pitch or business conversation. Identifying objections and resistance from the subject is something that interviewers are accustomed to, and could easily be applied to everyday conversations.
As we see resistance in an interview, we may show understanding to the subject which is a similar approach in a sale or negotiation. Whether we are conducting an interrogation or attempting to sell a widget, our goal in that conversation is the same: to identify the truth.
Every loss prevention investigator should continuously strive to enhance their investigative interviewing skills as part of an ongoing commitment to best-in-class interviewing performance. This includes holding ourselves to an elite standard of interview and interrogation training that is ethical, moral and legal while demanding excellence in the pursuit of the truth. The International Association of Interviewers (IAI) and Wicklander-Zulawski (WZ) provide interview and interrogation training programs and additional guidance to investigators when dealing with dishonest employees, employee theft, sexual harassment, policy violations, building rapport, pre-employment interviewing, lying, denials and obtaining a statement.
By focusing on the latest information and research from experts in the field as well as academia, legal and psychological resources, these video tips provide interview and interrogation training techniques that can enhance the skill sets of professionals with backgrounds in Law Enforcement, Loss Prevention, Security, Asset Protection, Human Resources, Auditors or anyone looking to obtain the truth.
To learn more about interview and interrogation training and how you can further develop your professional skill sets, please visit www.w-z.com or www.certifiedinterviewer.com for additional information.