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Wicklander-Zulawski and Associates

Articles by Wicklander-Zulawski and Associates

Employee Theft

Interview and Interrogation Training: ORC Interviewing

By Wicklander-Zulawski and Associates

It’s amazing how often a really great interview plays such an essential role in closing out an organized retail crime case.

Employee Theft

Interview and Interrogation Training: Business Partner

By Wicklander-Zulawski and Associates

Whether you’re in loss prevention, asset protection, human resources, audit compliance, or even law enforcement: when it comes to being a good business partner or good member of the community, you have to think about your role outside the scope of your normal job.

Employee Theft

Interview and Interrogation Training: Explanatory Denials

By Wicklander-Zulawski and Associates

The subject may state something like, “I wouldn’t have taken that money because I love my job.” How do you handle that type of denial?

Employee Theft

Interview and Interrogation Training: Engagement Techniques

By Wicklander-Zulawski and Associates

One of the struggles that people have while conducting a phone interview is developing rapport as well as keeping someone engaged and involved over the phone. Learn more in this video tip of the week from the archives.

Employee Theft

Interview and Interrogation Training: Withholding Evidence

By Wicklander-Zulawski and Associates

This week’s International Association of Interviewers interview and interrogation training tip (from the archives!) has Dave Thompson, CFI, discussing the importance of withholding key evidence during an interview or interrogation.

Employee Theft

Interview and Interrogation Training: The Agitated Interviewer

By Wicklander-Zulawski and Associates

This week’s International Association of Interviewers interview and interrogation training tip from the archives has Dave Thompson, CFI, discussing the effect of an interviewer becoming agitated or aggravated during an interview or interrogation.

Employee Theft

Interview and Interrogation Training: Rationalize the Motive, Not the Act

By Wicklander-Zulawski and Associates

In this week’s WZ / IAI interview and interrogation training tip—one of the most popular in the archives—Dave Thompson, CFI, details discussing rationalization with the subjects, and the content of such rationalization.

Employee Theft

Interview and Interrogation Training: The Walk to the Interview Room

By Wicklander-Zulawski and Associates

Sometimes we forget about that all-important time frame and all the things that could go wrong during that two- to five-minute walk. Are we properly preparing our business partners on what to do or say during that conversation?

Employee Theft

Interview and Interrogation Training: Seeking Feedback

By Wicklander-Zulawski and Associates

Often, experienced and confident interviewers tend to ask for less feedback over time. The more interviews they have conducted, the less feedback they request. That’s a dangerous combination.

Employee Theft

Interview and Interrogation Training: Have You Evolved—Implicit Promises

By Wicklander-Zulawski and Associates

Interviewers often make an implicit promise or suggestion of leniency, without actually realizing what they’re saying. Think about the risks that come along with your go-to lines or phrases.