Addressing disruptive customer behavior and de-escalation training efforts have become a topic of great interest to retailers amidst growing concern over the challenges and opportunities for safety in retail stores, especially in light of our current circumstances. Here are some tips for your employees.
Nothing will prevent workplace violence totally. But, for both employers and employees, taking basic precautions and being informed, alert, and aware will go a long way in minimizing its impact on the workforce. Check out these recommendations from experts.
As victims find their voices, behavior that may have remained buried in the past is now more likely to be the subject of complaints and forced into the light.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.