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A hot topic at NRF 2020 in January, sustainability may be the most fashionable retail business trend going—at least prior to the coronavirus crisis....

Modern-day servant leadership has roots in the principle that leaders are compelled to make the welfare of their team their top priority.

Fear of crime is complicated, but realistic options are available to retailers to make their customers feel safer shopping in-store. Using the Precision LP framework, we recommend that local teams talk with shoppers and conduct visual audits to better understand those store characteristics impacting the fear of crime.

It’s 1930. You’ve just been arrested for a crime, and two extremely intimidating detectives are walking you into a cold, dark, soundproof interrogation room. What comes next more closely resembles something you might find on a medieval museum tour rather than what we deem acceptable practices in 2020.

The CAP Index analytics team examined retail crime reported in March in the Los Angeles area and highlight several preliminary trends affecting retailers.

Crises often bring out the best in people, but they also cause anxiety and frayed nerves. Even after retail returns to “normal,” there may be lingering personnel issues that managers will need to monitor.

OSINT existed before social media did, and a vast trove of publicly available information still exists beyond social media. We all know the information is out there, but few of us have the expertise, time, or patience to ferret out the parts we need. That’s where OSINT tools come in.

“Be available, step up, fill the void, and make it happen. Take leadership seriously. Make a difference, and have that difference mean something.”

This article summarizes the COVID-19 China’s “new retail” strategies, generational commerce transformation trends, and the latest global and regional retail sales forecasts post the pandemic, as well as uses Nike's response as an example of the positive actions taken by retailers during the health crisis.

Retail stores and other commercial properties are experiencing fewer burglaries. In the first half of 2019, burglaries for all properties fell by a substantial 11.1 percent nationally.