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How to Improve Your Customer Conversion Rate

While declining store traffic continues to dominate the headlines and remains the reason most frequently cited for lackluster store performance, it’s only part of the story.

Which Retail Loss Prevention Solutions Stand the Test of Time?

Why is it that some product protection technologies have been around and working for decades, while other retail loss prevention solutions only seem to work for a few months before offenders aren’t impressed?

Retail Employees Reveal Concerns about Workplace Abuse

Between 50 to 60 percent of workers reported at least one incident of verbal abuse in the last twelve months, and 30 to 35 percent reported at least one incident of threat of physical violence in the last year.
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Interview and Interrogation Training: What Is the WZ Method?

The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.

Profiles in LP: Walmart’s AP Women in Leadership Program

We expected there to be an appetite for a structured mentoring program supporting the women in our organization, but the range of the appetite was much broader than we anticipated.

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Violence in the Workplace

Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.

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