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“It’s All Cool”—Starting Loss Prevention for a Hot Brand at Oakley Retail Stores

A conversation with Maggie Newton is fast moving, informative, fun, and asymmetric. Upon reflection, this is not surprising, because it seems to mirror what her employer, Oakley, Inc., is...

Protecting the International Business Traveler

Almost five years have passed since writing “Personal Safety While Traveling Abroad on Business” for the September-October 2003 issue of LP Magazine. Over this relatively short...

Shrinkage Awareness – Communications with an Edge

In a large organization like JCPenney, new hires are immediately given a tidal wave of information on policies, procedures, scheduling, customer service, and register training as...

Through the Eyes of the Guest – Asset Protection at Gordmans

Successful asset protection and store security programs are never “tone deaf.” This means that the most effective programs are shaped, managed, and refined over time to reflect...

Targeting Return and Other Retail Fraud

Since opening its first store in 1962, Target has set itself apart from other discount retailers by differentiating itself as a design leader with fresh and...
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Combating Cargo Loss at the Army & Air Force Exchange Service

Since the first formal post exchanges were established by the War Department in 1895, an exchange system has served side-by-side with U.S. military troops both in...

Six Steps to a Successful Loss Prevention Program, Part 4

EDITOR’S NOTE: This is the fourth in a series of articles discussing a strategic approach to formulating a targeted loss prevention program. The first part appeared...

12 Months Into Becoming World Class

Many loss prevention professionals begin their career in established departments where they are lured to the structured succession planning, continuing programs, and enduring policies. However,...

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