Home Authors Posts by Kelsey Seidler
Today's retail world is focused on the omni-channel experience. Being flexible enough to allow shoppers to cross over seamlessly from one sales platform to the next isn't easy. But retailers that don't offer that convenience will lose out to the retailers that do.
Facial recognition technology has finally moved beyond the sphere of law enforcement. Now, it has taken off in many industries, including healthcare, marketing, and yes—retail.
Choosing to show restraint, to allow a shoplifter walk away, and to accept the outcome of loss is a tough decision for an LP professional to make—especially when you're faced with insults, threats, or simply frustration at the perceived injustice.
LPM Senior Writer Garett Seivold probes into the specific challenges brought about by a workplace injury investigation, especially in the face of changing retail operations, in a feature article for the December 2018 issue of LPM Online.
At a recent panel, moderator Kevin Lynch spoke thoughtfully with Mike Lamb, LPC, vice president of asset protection for The Kroger Co.; Cathy Langley, LPC, senior director of asset protection for Rite Aid; and Mark Stinde, MBA, LPC, vice president of asset protection for 7-Eleven.
The retail model of a store like Goodwill is a unique one. When you're faced with handling loss prevention in an environment that accepts and sells donated goods—where traditional inventory tracking is a foreign concept—it can present some unusual challenges.
On the surface, supply-chain risk management has a simple goal: to identify and mitigate risks along the supply chain to ensure maximum security. With a closer look, however, the the elements at play get a little more complex.
Does your loss prevention department have a data scientist on the team? Chances are, you don't, but it's not a bad idea to start thinking like one.
For a recent research study, the LPRC conducted a series of interviews with past offenders about the impact the ALTO Alliance strategy might have on deterring theft.
Artificial intelligence tools are now becoming a seamless part of our everyday lives. Just ask Alexa. Or Siri. Or the customer support chatbot for Lyft, Spotify, or Whole Foods. It stands to reason that retail loss prevention should be leveraging this new, valuable technology for its own toolkits as well.