Tag: internal theft


A Root-Cause Analysis May Help Reduce Shrinkage

A Root-Cause Analysis May Help Reduce Shrinkage

Most retailers have adopted omni-channel strategies to meet consumers’ demand to browse or buy whenever and wherever they choose. But enabling everything from mobile point of sale (POS) to in-store pickup of online purchases has made inventory control and product logistics far more difficult.

The complex new retail environment is increasing   Read More


Does Employee Monitoring Technology Change Staff Behavior?

Does Employee Monitoring Technology Change Staff Behavior?

New employee monitoring tools regularly emerge that allow retail organizations to keep a closer eye on employees. What is your sense of these products? Does technology-based employee monitoring reduce misconduct? Does it dampen or enhance worker productivity?

Researchers at the Massachusetts Institute of Technology examined these questions by analyzing two years’   Read More


Wrestling with Total Loss

Wrestling with Total Loss

In 2017, Adrian Beck, professor in the criminology department at the University of Leicester, published a piece in Security Journal outlining a new conceptual typology regarding loss. Beck argues that “shrink” is an antiquated term that lacks a clear definition in the retail industry. [Editor’s Note: Beck published a piece   Read More


ORC Theft Trends and Impact

ORC Theft Trends and Impact

Loss prevention has traditionally focused on shortage reduction through an emphasis on internal theft, external shoplifting, and operational controls. Resources to prevent these losses have been spent on developing programs and controls to stop loss from within the company.

Within the past couple of decades, however, retailers have identified the growing   Read More