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conducting telephone interviews, remote interview

Conducting Telephone Interviews for Theft Investigations

How was I going to secure an admission if I couldn’t look the employee in the eyes, observe his body language, and gauge deception in all the ways interviewers are traditionally trained?

The Big Picture: Retail Video Today and What’s Coming Tomorrow

Visual information is no longer the only — and perhaps not even the primary — component of a video surveillance system. Images are still valuable, but it is the data inherent within them that provides for new applications and value. A camera is now a computer with a lens. Video once provided LP with extra eyes. Now it also offers brains.

Shoplifting Response, Reaction, and Recourse

Since the earliest days of organized retail, there has been a recognition of the unique exposure that retailers have to crime and loss. We...
employee bag checks

LPM Insider’s Top 5 Employee Theft Articles of 2018

Employee lawsuits over bag checks, expanding theft admissions, and the reasons why good investigators fail: these topics were of great interest to LPM Insider readers this year.

RESULTS ARE IN: The LPM Insider Survey

Last week's LPM Insider survey asked whether respondents thought they were earning a fair wage for the work they do. One reader commented, "Companies that are too tight with their money lose loyalty, and then their best people. Then they wonder why. The door swings both ways."
Employee Theft Prevention, employee stealing, workplace theft prevention

5 Ways Employees Are Stealing from Your Stores Right Now

Implementing targeted theft-deterrent strategies depends on consistent record-keeping, organization, and pattern recognition. A data-driven incident management process is the only way to keep pace with an extremely adaptable foe.
goodwill loss prevention

Mission Driven

After a long career in loss prevention, including twenty-six years at Best Buy, Paul Stone, CFE, LPC, is now experiencing unparalleled results. Tempted out...

RESEARCH: Retail Theft and Loss Prevention Analytics

Who shoplifts? There is no typical profile of a shoplifter. Based on our experience of interviewing offenders, shoplifters can be male or female, of any race, as young as five or well into their seventies.

Postal Worker Accused of Stealing Nearly $630,000 in Stamps

He put his stamp on the US Postal Service. A manager at a New Orleans post office is accused of swiping nearly $630,000 in...
restaurant security

Franchisees: Building a Restaurant Security Program from Scratch

Consider this: restaurant security programs require monetary output for potential safety measures, such as buying and installing CCTV cameras or implementing access systems. Such...
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