Tag: internal fraud


Rapport-Building Techniques: The Power of Connection

Rapport-Building Techniques: The Power of Connection

As interviewers, we often share with colleagues how we fared with our various investigations and subsequent interviews. We spend a great deal of time discussing our favorite parts of the interview–the rationalization(s), handling the denial(s), and ultimately how and when we got the submission. However, one aspect of the loss   Read More


Fifteen Years of Loss Prevention

Fifteen Years of Loss Prevention

Based on another project, I have spent two months combing over every issue of Loss Prevention magazine. Being a reader from the very beginning and contributing content every now and then, I thought I was pretty familiar with the magazine’s history, its development, and the changes in the industry over   Read More


LP101: Credit Card Fraud

LP101: Credit Card Fraud

Credit card fraud is a common type of criminal activity in the retail setting that involves the use of credit cards as the form of tender to obtain goods or services, and typically originates with the theft of the actual credit card or the account number. If a credit card   Read More


The Growing Role of Retail Loss Prevention Professionals

The Growing Role of Retail Loss Prevention Professionals

In the not-so-distant past, the primary responsibility of loss prevention personnel was to deter theft and control shrink. Many of us started our careers with the important but unpopular job of investigating internal fraud as well as identifying and detaining shoplifters in stores. Although important to the operation of a   Read More