Tag: retail loss prevention
Retailers’ Response to Hurricanes Harvey and Irma
As I write this column, Hurricane Irma is bearing down on Florida just two weeks after Hurricane Harvey devastated southeast Texas and southwest Louisiana....
Understanding Data Analytics in Loss Prevention
The focus of our next benchmarking survey will be data analytics. In our survey of loss prevention practitioners, this topic was ranked second highest...
INTRODUCING: The Premier Issue of LPM Online
Have you heard? We've just released the very first issue of our new, digital-only, companion magazine, LPM Online. This exclusive publication is meant to...
The Importance of Randomized Controlled Trials in Retail Loss Prevention
Scientists have been wrong. It happens all the time. Randomized controlled trials have produced results that don’t get replicated in full-scale rollouts. The argument...
A New LINK between Technology and Interview and Interrogation Training
To really consider yourself a professional and a craftsman at any skill, practice is a must. We benefit from practice by applying knowledge through...
Loss Prevention Managers: How Do You Deal with Problem Employees?
You hate confrontations with employees. They only seem to make things worse. Sometimes you even end up firing an employee. For these reasons, you generally avoid giving...
Brand Protection Requires a High Bar for LP’s Business Partners
Many characteristics comprise a retailer—products, price, customer service, store design, and more. Nothing, however, has a more profound impact on potential customers than how they feel about a retailer.
How to Land Jobs in Loss Prevention
Whether you’re starting a new career or just getting out of school, your search for jobs in loss prevention might be more successful if...
The Evolving Impact of Return Fraud and Abuse
The concept of the retail return is a relatively new phenomenon. In the mid- to late-twentieth century, retailers began accepting returned merchandise as an...
LPM Excellence Program Recognizes Gene Smith for Leadership
Excellence in Leadership
Gene Smith, LPC, (Former) President, Loss Prevention Foundation
With almost forty years of experience, Gene Smith, LPC, has been a key leader in...