Tag: loss prevention certifications

Process loss is a general term that describes inefficient problem-solving in groups. Psychologists found that groups tend to focus on the information that they have in common, rather than their specialized knowledge.

Surveillance footage is most effective when used to impeach a plaintiff’s credibility as to the extent of his or her injuries. Since the tape is factual, not opinion, it is not subject to traditional credibility attacks, note Rubin and Stempler.

It is equally important to be able to align and describe how a selected protective countermeasure or treatment actually works to affect a problem.

Using rapport-building techniques with the subject can aid in gleaning information that can help identify and build rationalizations to be used later in the interview process. Establishing a rapport is a critical part of the interview, helping to build trust and injecting a certain level of serenity into the process.

Every so often, a simple idea catches the imagination, fervor, and engagement of a group of people and is developed into a successful practice that revolutionizes a business. Electronic article surveillance (EAS) source tagging is definitely one of those.

A more effective way to attack this type of theft is to bring together retailers and law enforcement resources in order to share trends and case details.

Here’s how one shoplifter assesses risk. “First things first—you want to know if they got what you want. The second factor is the risk involvement. The risk involvement will be security times cameras times employees times space times [other] customers."

You are driving to work as a supermarket supply-chain manager. The hot weekend weather has continued, it’s a lovely Monday morning, yet you’re surprised when your boss calls so early. Agitated, he shares how he just discovered from the CEO that all stores were reporting a massive sales loss because they had sold out of strawberries.

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Wayne Hoover, CFI discussing the SWOT analysis of the interview process.

As part of a 2015 civil lawsuit, an Omaha jury ordered a discount store to pay Richard "Dave" Moore, who was convicted of shoplifting from the retail store, $750,000 for injuries he received from a loss prevention officer.