Home Tags Inventory control forms

Tag: inventory control forms

Interview and Interrogation Training: Rationalizing in the Third Person

This International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI discussing the importance of rationalizing in the third person. When we rationalize with the subject, what we’re doing is we’re allowing them to save face while we’re showing understanding.

Interview and Interrogation Training: Withholding Evidence

This International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI, discussing the importance of withholding key evidence during an interview or interrogation. The term "withholding" really means keeping the information within the investigative resources. By not releasing that information to your subject, it gives you several advantages in the conversation.
tammy clark

Interview and Interrogation Training: The Letter of Explanation

A common question that comes up in training seminars is: "How the heck do we get that written statement?"
chris-norris-wz

Interview and Interrogation Training: Developing Admission

With each topic that you introduce, there might be a little bit of resistance. What do we need to do to decrease resistance? Build more credibility, show understanding, and eventually lead to another assumptive question.
chris-norris-wz

Interview and Interrogation Training: The Participatory Interview Video Series

The participatory approach is specifically used when there’s circumstantial evidence or that there’s a possibility that your subject might have an excuse, an explanation, so some type of alibi that may or may not be true.
tammy clark

Interview and Interrogation Training: When Is the Investigation Over?

It's not uncommon for investigators to see the end goal of an investigation as the interview with the accused subject or involved subject.
chris-norris-wz

Interview and Interrogation Training: What Is the WZ Method?

The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.

Interview and Interrogation Training: Behavioral Norm

In this week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, Brett Ward, CFI, divisional vice president of client relations and business development for WZ, asks, “How important is the development of the behavioral norm?”

Interview and Interrogation Training: The Agitated Interviewer

This week’s International Association of Interviewers interview and interrogation training tip from the archives has Dave Thompson, CFI, discussing the effect of an interviewer becoming agitated or aggravated during an interview or interrogation.

Interview and Interrogation Training: The Walk to the Interview Room

Sometimes we forget about that all-important time frame and all the things that could go wrong during that two- to five-minute walk. Are we properly preparing our business partners on what to do or say during that conversation?

Stay Updated

Get critical infromation for loss prevention professionals, security and retail management delivered right to your inbox.

Download This Special LPM Issue

Now that stores are reopening, what will be different ... and what do you need to do at your company?

 

Top retail experts talk about holiday adjustments, risk mitigation, tracking / notification and much more.

LPM Special Report – "How Retail Is Forging Ahead Transformed by Pandemic"