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The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
The participatory approach is specifically used when there’s circumstantial evidence or that there’s a possibility that your subject might have an excuse, an explanation, so some type of alibi that may or may not be true.
In this week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, Brett Ward, CFI, divisional vice president of client relations and business development for WZ, asks, “How important is the development of the behavioral norm?”
This week’s International Association of Interviewers interview and interrogation training tip (from the archives!) has Dave Thompson, CFI, discussing the importance of withholding key evidence during an interview or interrogation.
This week’s International Association of Interviewers interview and interrogation training tip from the archives has Dave Thompson, CFI, discussing the effect of an interviewer becoming agitated or aggravated during an interview or interrogation.
Sometimes we forget about that all-important time frame and all the things that could go wrong during that two- to five-minute walk. Are we properly preparing our business partners on what to do or say during that conversation?
Often, experienced and confident interviewers tend to ask for less feedback over time. The more interviews they have conducted, the less feedback they request. That's a dangerous combination.
A lot of those called on to evaluate interviewers within an organization are long removed from the field, and their initial training in interviewing is probably dated. So are they reinforcing the class’s learning objectives?
Interviewers often make an implicit promise or suggestion of leniency, without actually realizing what they're saying. Think about the risks that come along with your go-to lines or phrases.
Simply put, change of perspective is to allow the subject to see the situation from a decision-maker's point of view. Even though somebody has done something wrong, there are still two different ways to handle that situation: talk about it, or continue to lie about that happening.