Tag: inventory control courses
Interview and Interrogation Training: The Five Types of Lies
When trying to obtain the truth from a dishonest employee or other interview, we typically see five types of lies. Here they are.
Interview and Interrogation Training: Rationalizing in the Third Person
This International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI discussing the importance of rationalizing in the third person. When we rationalize with the subject, what we’re doing is we’re allowing them to save face while we’re showing understanding.
Interview and Interrogation Training: Withholding Evidence
This International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI, discussing the importance of withholding key evidence during an interview or interrogation. The term "withholding" really means keeping the information within the investigative resources. By not releasing that information to your subject, it gives you several advantages in the conversation.
Interview and Interrogation Training: The Letter of Explanation
A common question that comes up in training seminars is: "How the heck do we get that written statement?"
Interview and Interrogation Training: Developing Admission
With each topic that you introduce, there might be a little bit of resistance. What do we need to do to decrease resistance? Build more credibility, show understanding, and eventually lead to another assumptive question.
Interview and Interrogation Training: The Participatory Interview Video Series
The participatory approach is specifically used when there’s circumstantial evidence or that there’s a possibility that your subject might have an excuse, an explanation, so some type of alibi that may or may not be true.
Interview and Interrogation Training: When Is the Investigation Over?
It's not uncommon for investigators to see the end goal of an investigation as the interview with the accused subject or involved subject.
Interview and Interrogation Training: What Is the WZ Method?
The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
Interview and Interrogation Training: Behavioral Norm
In this week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, Brett Ward, CFI, divisional vice president of client relations and business development for WZ, asks, “How important is the development of the behavioral norm?”
Interview and Interrogation Training: The SWOT Method
This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Wayne Hoover, CFI discussing the SWOT analysis of the interview process.