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Interview and Interrogation Training: Developing Rapport

Many times, when I conduct training courses, I ask attendees about what makes a good interviewer. A variety of topics, traits, and characteristics often arise, but one response consistently comes forward: the ability to build rapport.
conducting telephone interviews, remote interview

Conducting Telephone Interviews for Theft Investigations

How was I going to secure an admission if I couldn’t look the employee in the eyes, observe his body language, and gauge deception in all the ways interviewers are traditionally trained?
Calendar of Loss Prevention conferences and Events

5 Upcoming Loss Prevention Conferences and Events

Happy New Year! This is the time of year when everyone's getting organized for 2019. Let LPM help you find your next networking opportunity, retail technology expo, or training course.
rite aid asset protection

LPM Insider’s Top 5 Loss Prevention Technology Articles of 2018

In 2018, readers wanted to know more about Rite Aid's crowdsourcing investigations tool, the top (FREE) tools to help with social media investigations, and what it's like to find and buy EAS detachers online as a shoplifter, among other technology topics.
employee bag checks

LPM Insider’s Top 5 Employee Theft Articles of 2018

Employee lawsuits over bag checks, expanding theft admissions, and the reasons why good investigators fail: these topics were of great interest to LPM Insider readers this year.
history of interrogation, employee investigations

Employee Investigations: Does It Pass the Smell Test?

When it comes employee investigations, sometimes the "smell test" will not let you rest. You know, those situations when you listen to a story or a business practice, and something just plain stinks.

Interview and Interrogation Training: Proper Dress for an Interview

In this week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, Wayne Hoover, CFI, discusses the way that you should dress for your interview with a dishonest associate.

Interview and Interrogation Training: Best Timing for the Interview

This week’s International Association of Interviewers video tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, looking at the best timing for an employee interview.

Interview and Interrogation Training: Assumptive Questions

This week’s International Association of Interviewers interview and interrogation training tips from the archive, provided by Wicklander-Zulawski, feature Wayne Hoover, CFI, looking at the soft accusation assumptive question during an interview.

IAI Announces Bryan Barlow, CFI as Newest Board Member

The International Association of Interviewers (IAI) is proud to announce their newest advisory board member, Bryan Barlow, CFI.Bryan Barlow, CFI, joined the Chicago Police...

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