Home Tags Interrogation
The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
Even though we might ultimately deny a request, we don't want to do so in a way that creates an adversarial relationship with the subject. Think about it like this: nobody likes being told no.
2019 is in high gear, and we're just getting started. Let LPM help you find your next networking opportunity, retail technology expo, or training course.
A well-crafted statement freezes the moment of the admission or confession, providing the reader a snapshot into the mind of the guilty party.
What we have to remember is that it isn't personal. It's not about us. It's not personal to anyone except the individual who was involved in the incident.
Despite the evolution of the LP industry, it remains a predominantly male environment. Why aren't there more women in loss prevention? Editorial Director Jac Brittain, LPC, decided to find out.
Here's one unfortunate reason: "If I work in a building with 500 people, surely somebody else will say something. It doesn't have to be me."
Conducting suspect interviews remotely is an attractive cost-sensitive solution that has become increasingly commonplace, according to a trainer who has taught thousands of retail security personnel on interview and interrogation techniques.
If you're unfamiliar with any of these laws, or how your company or organization handles them, now would be a great time to visit that with your legal team or your human resources team to make sure everybody's on the same page.
We need to be collaborating with those business partners who are tasked with some of the most difficult investigations: those dealing with harassment, violence, or hostility in the workplace.