It is rare for an associate to be caught the first time they engage in dishonest behavior. When a person is caught the very first time they steal, it is likely they have been involved in a pattern of theft activity elsewhere. Read More
Tag: internal fraud
This post is designed to provide a theoretical context for understanding the psychological and social forces that drive people to become criminals, how criminogenic opportunities can be reduced, as well as where analytics fits into loss prevention. Read More
By Peter Chie
Using rapport-building techniques with the subject can aid in gleaning information that can help identify and build rationalizations to be used later in the interview process. Establishing a rapport is a critical part of the interview, helping to build trust and injecting a certain level of serenity into the process. Read More
Since 1980, the percentage of people in the United States who primarily speak a language other than English has grown by 158 percent while the nation’s overall population has risen by a comparatively modest 37 percent.
Such individuals now total 60 million, and 42 percent admit to speaking English less than Read More
Deep inside the data warehouses of companies across the world, billions of dollars are trapped in the subtle variations between the binary 0s and 1s that make up fraud and loss prevention data.
For Retail Industry Leaders Association (RILA) asset protection conference in 2014, JCPenney approached the University of Texas at Read More
The concept of the retail return is a relatively new phenomenon. In the mid- to late-twentieth century, retailers began accepting returned merchandise as an attempt to gain a competitive edge. The concept worked.
For many retailers, flexible returns have become synonymous with quality customer service. Nordstrom, for example, has built a Read More
Based on another project, I have spent two months combing over every issue of Loss Prevention magazine. Being a reader from the very beginning and contributing content every now and then, I thought I was pretty familiar with the magazine’s history, its development, and the changes in the industry over Read More
Credit card fraud is a common type of criminal activity in the retail setting that involves the use of credit cards as the form of tender to obtain goods or services, and typically originates with the theft of the actual credit card or the account number. If a credit card Read More
According to industry surveys as well as industry buzz, it’s one of the hottest technologies in the retail loss prevention industry, with users swearing by it and companies spending hundreds of thousands of dollars to implement it. What is all the excitement about? Online POS exception reporting systems.
“Exception reporting” is Read More
Young people are being warned of the consequences of lying on job applications as thousands of recent graduates enter the job market and make their first attempts to get on the career ladder.
“Don’t Finish Your Career before It Starts,” a 2014 publication by Cifas, the UK’s fraud prevention service, targets Read More