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In this week’s Wicklander-Zulawski / International Association of Interviewers interview and interrogation training tip, Brett Ward, CFI, divisional vice president for client relations and business development for WZ, kicks off a four-part series on the investigatory interview process.
In the last few years, it seems that more and more organizations are conducting interviews remotely, whether that means over the phone or with the use of some type of videoconferencing tool.
When trying to obtain the truth from a dishonest employee, a suspect involved in another type of criminal investigation, or even a member of your family, we typically see five types of lies. [WZ / IAI Interviewing and Interrogation Training Tip of the Week from the archives.]
This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Wayne Hoover, CFI discussing the SWOT analysis of the interview process.
Challenge yourself to make sure that you go into every investigation without a bias and with a clear intention to look for the truth.
It's amazing how often a really great interview plays such an essential role in closing out an organized retail crime case.
Whether you're in loss prevention, asset protection, human resources, audit compliance, or even law enforcement: when it comes to being a good business partner or good member of the community, you have to think about your role outside the scope of your normal job.
When I say "perspective," what I'm really trying to talk about is how I might view a situation versus how you may view a situation, versus somebody else, versus the way a situation actually occurred.
The subject may state something like, “I wouldn’t have taken that money because I love my job.” How do you handle that type of denial?
One of the struggles that people have while conducting a phone interview is developing rapport as well as keeping someone engaged and involved over the phone. Learn more in this video tip of the week from the archives.