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Interview and Interrogation Training: Rationalizing in the Third Person

This International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI discussing the importance of rationalizing in the third person. When we rationalize with the subject, what we’re doing is we’re allowing them to save face while we’re showing understanding.

Interview and Interrogation Training: Withholding Evidence

This International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Dave Thompson, CFI, discussing the importance of withholding key evidence during an interview or interrogation. The term "withholding" really means keeping the information within the investigative resources. By not releasing that information to your subject, it gives you several advantages in the conversation.

Cheater, Cheater: Dishonest Workplace Behavior Is a Complicated Phenomenon

For those charged with protecting company assets, a couple of recent news items raised red flags about dishonest insiders. Multiple studies underscore the risk from dishonest insiders and found that an important security tactic—the “two-person rule”—isn’t always enough. The research also provide insights into how employees rationalize dishonest behavior.
Chris Norris

Interview and Interrogation Training: Enticement Questions

The great thing about the enticement question is that we can use it regardless of whether we have any evidence. The wording of the question thus becomes very important.
tammy clark

Interview and Interrogation Training: The Letter of Explanation

A common question that comes up in training seminars is: "How the heck do we get that written statement?"
chris-norris-wz

Interview and Interrogation Training: Developing Admission

With each topic that you introduce, there might be a little bit of resistance. What do we need to do to decrease resistance? Build more credibility, show understanding, and eventually lead to another assumptive question.
chris-norris-wz

Interview and Interrogation Training: The Participatory Interview Video Series

The participatory approach is specifically used when there’s circumstantial evidence or that there’s a possibility that your subject might have an excuse, an explanation, so some type of alibi that may or may not be true.
tammy clark

Interview and Interrogation Training: When Is the Investigation Over?

It's not uncommon for investigators to see the end goal of an investigation as the interview with the accused subject or involved subject.
chris-norris-wz

Interview and Interrogation Training: What Is the WZ Method?

The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
retail theft statistics

Shedding Light on Retail Theft Statistics

The NRSS indicates that shoplifting accounted for 35.7 percent of the reported shrink in 2017, which is down from 39.3 percent in 2016.

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