Tag: dishonest employees
Interview and Interrogation Training: Enticement Questions
The great thing about the enticement question is that we can use it regardless of whether we have any evidence. The wording of the question thus becomes very important.
Interview and Interrogation Training: The Letter of Explanation
A common question that comes up in training seminars is: "How the heck do we get that written statement?"
Interview and Interrogation Training: Developing Admission
With each topic that you introduce, there might be a little bit of resistance. What do we need to do to decrease resistance? Build more credibility, show understanding, and eventually lead to another assumptive question.
Interview and Interrogation Training: The Participatory Interview Video Series
The participatory approach is specifically used when there’s circumstantial evidence or that there’s a possibility that your subject might have an excuse, an explanation, so some type of alibi that may or may not be true.
Interview and Interrogation Training: When Is the Investigation Over?
It's not uncommon for investigators to see the end goal of an investigation as the interview with the accused subject or involved subject.
Interview and Interrogation Training: What Is the WZ Method?
The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
Shedding Light on Retail Theft Statistics
The NRSS indicates that shoplifting accounted for 35.7 percent of the reported shrink in 2017, which is down from 39.3 percent in 2016.
The Moral, Societal, and Legal Obligation for Workplace Theft Prevention
At first, this may seem like an issue that involves only the retailer. However, the decision to ignore generally accepted cash and merchandise controls has far-reaching implications.
Interview and Interrogation Training: Handling Requests
Even though we might ultimately deny a request, we don't want to do so in a way that creates an adversarial relationship with the subject. Think about it like this: nobody likes being told no.
What Causes Shrinkage in Retail? Addressing the 4 Top Causes
Not every loss prevention tool fits the needs and budget of every retailer. However, a combination of tactics makes an impact and reduces a store's shrinkage.