By Wicklander-Zulawski and Associates
Here’s one unfortunate reason: “If I work in a building with 500 people, surely somebody else will say something. It doesn’t have to be me.” Read More
Conducting suspect interviews remotely is an attractive cost-sensitive solution that has become increasingly commonplace, according to a trainer who has taught thousands of retail security personnel on interview and interrogation techniques. Read More
By Wicklander-Zulawski and Associates
If you’re unfamiliar with any of these laws, or how your company or organization handles them, now would be a great time to visit that with your legal team or your human resources team to make sure everybody’s on the same page. Read More
By Wicklander-Zulawski and Associates
We need to be collaborating with those business partners who are tasked with some of the most difficult investigations: those dealing with harassment, violence, or hostility in the workplace. Read More
By Wicklander-Zulawski and Associates
This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about the use of personal stories when conducting interviews. Read More
By Wicklander-Zulawski and Associates
Often, you’ll talk to a subject who has something that they’re resistant to share. One of the number-one reasons they don’t want to tell the truth is that it might cause further embarrassment. Telling the truth could also increase other fears that subject might have. Read More
By Wicklander-Zulawski and Associates
This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about eye movement. Read More
By Wicklander-Zulawski and Associates
Many times, when I conduct training courses, I ask attendees about what makes a good interviewer. A variety of topics, traits, and characteristics often arise, but one response consistently comes forward: the ability to build rapport. Read More
By Christopher P. Norris, CFI, and Frank Borecki, CFI
How was I going to secure an admission if I couldn’t look the employee in the eyes, observe his body language, and gauge deception in all the ways interviewers are traditionally trained? Read More
EDITOR’S NOTE: Maurizio P. Scrofani, CCSP, LPC, is a well-known supply chain asset protection professional with over twenty-five years of experience in retail and manufacturing, including leadership roles with Macy’s, Bloomingdale’s, Delonghi, and Toys”R”Us. He was cofounder and president of CargoNet, a supply chain theft prevention and recovery network solution Read More
