Interview and Interrogation Training: ORC Interviewing
By Wicklander-Zulawski and Associates
It’s amazing how often a really great interview plays such an essential role in closing out an organized retail crime case. Read More
Tag: dishonest employees
Interview and Interrogation Training: Business Partner
By Wicklander-Zulawski and Associates
Whether you’re in loss prevention, asset protection, human resources, audit compliance, or even law enforcement: when it comes to being a good business partner or good member of the community, you have to think about your role outside the scope of your normal job. Read More
Interview and Interrogation Training: Perspective
By Loss Prevention Media Contributor
When I say “perspective,” what I’m really trying to talk about is how I might view a situation versus how you may view a situation, versus somebody else, versus the way a situation actually occurred. Read More
Interview and Interrogation Training: Explanatory Denials
By Wicklander-Zulawski and Associates
The subject may state something like, “I wouldn’t have taken that money because I love my job.” How do you handle that type of denial? Read More
Interview and Interrogation Training: Engagement Techniques
By Wicklander-Zulawski and Associates
One of the struggles that people have while conducting a phone interview is developing rapport as well as keeping someone engaged and involved over the phone. Learn more in this video tip of the week from the archives. Read More
Interview and Interrogation Training: Withholding Evidence
By Wicklander-Zulawski and Associates
This week’s International Association of Interviewers interview and interrogation training tip (from the archives!) has Dave Thompson, CFI, discussing the importance of withholding key evidence during an interview or interrogation. Read More
Interview and Interrogation Training: The Agitated Interviewer
By Wicklander-Zulawski and Associates
This week’s International Association of Interviewers interview and interrogation training tip from the archives has Dave Thompson, CFI, discussing the effect of an interviewer becoming agitated or aggravated during an interview or interrogation. Read More
Interview and Interrogation Training: Rationalize the Motive, Not the Act
By Wicklander-Zulawski and Associates
In this week’s WZ / IAI interview and interrogation training tip—one of the most popular in the archives—Dave Thompson, CFI, details discussing rationalization with the subjects, and the content of such rationalization. Read More
Execs Reveal Their Top Retail Security Solutions and Strategies
Sometimes, new retail security solutions or strategies cut costs far beyond what LP was thinking would happen. In other cases, cost savings disappoint. A national study by SDR/LPM looked at this expectation gap. Read More
Interview and Interrogation Training: The Walk to the Interview Room
By Wicklander-Zulawski and Associates
Sometimes we forget about that all-important time frame and all the things that could go wrong during that two- to five-minute walk. Are we properly preparing our business partners on what to do or say during that conversation? Read More