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Growth, Progress, and Reinvention: Asset Protection at Canadian Retailer Mark’s

Mark's is a retail chain that has succeeded in rebranding itself, amazingly, without alienating its original core customer base. It has achieved an impressive...

Taking Retail Loss Prevention Strategies to a Whole New Industry

Chris McDonald is the senior vice president of loss prevention for Compass Group North America. He came to Compass Group in April 2012 after...
history of interrogation, employee dishonesty

W-Z Discusses Handling the “I Don’t Remember” Response in an Internal Theft Interview

In situations where a subject reverts to “I don’t remember,” it is generally a means of defending himself without having to admit to participation...

“I Don’t Remember”

I forgot my keys somewhere. I know I had them just a few minutes ago, and I’m sure they were right here in my...

Asteya and the Attitude of Gratitude: Building a Strong Employee Awareness Program

lululemon's LP philosophy is founded in the roots of Yoga, in the Sanskrit word “Asteya,” which translates from Sanskrit to “non-stealing.”

2015 NRSS Executive Summary

For over twenty years the industry has recognized and used the National Retail Security Survey (NRSS) as a key benchmark for retail loss prevention....

It’s All About Context

What a wonderful thing to hear “I love you” from a longtime partner, but disquieting to have it said in the middle of a...
Employee suspected of Theft sweethearting

27th Annual Retail Theft Survey Reports Over 1.2 Million Shoplifters and Dishonest Employees are...

Over 1.2 million shoplifters and dishonest employees were apprehended in 2014 by just 25 large retailers who recovered over $225 million from these thieves,...

The Global Retail Theft Barometer

It probably comes as no surprise that shrink remains a significant operational challenge for retailers around the world. That's one top-line conclusion of the...
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Supporting the Mission of Giving Back to the Community

Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago is one of the largest of more than 180 independently operating Goodwill agencies in North America in terms...
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