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Now is the Time to Talk: The Crisis Leadership Role in Emergency Preparations

Many crisis events are, by their nature, impossible to predict. However, the impact they have on retailers can be dramatically curtailed if the organization is prepared.
social media crisis management

5 Tactics for Social Media Crisis Management

Warren Buffett has been quoted as saying, “It takes twenty years to build a reputation and five minutes to ruin it." In the digital age, social media has probably turned that five minutes into less than two minutes.
Professional Development, In-store audit crisis management team structure, walmart store policy when prosecuting shoplifter security cameras

Your Crisis Management Team Structure Must Consider Human Emotion

An employee has been murdered as a result of a workplace violence situation. A Category 2 hurricane is headed for your facilities. A never-before-seen infectious disease has arrived and is negatively affecting your operation due to the anxiety it is causing your employees and customers. These are just some of the critical incidents that I have been a part of managing.
crisis communication

Revisit Your Crisis Communication Plan

With reports of Hurricane Florence predicting catastrophic damage for Virginia and the Carolinas in the coming days, preparation is top of mind for everyone. 
Professional Development, loss prevention personnel

People on the Move: August 2018 Loss Prevention Personnel Transitions

Check out the 52 individuals who are making big industry moves this month.
Professional Development, loss prevention personnel

People on the Move: July 2018 Loss Prevention Personnel Transitions

Especially when involved in a profession that is evolving as quickly as retail loss prevention, career growth is essential to professional survival.
Crisis Management Plan

The Best (and Most Practical) Tips to Improve Your Crisis Management Plan

As we all know, a major crisis can arise at any time. It can be natural or man-made, short-lived or having devastating consequences over an extended period, affecting one business or many, and permanently damaging the reputation of some.
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7 Steps to Implementing a Workplace Violence Response Plan

A comprehensive approach to addressing a workplace violence incident involves these seven steps.
Crisis Management Plan, Crisis Leadership

The Crisis Leadership Role in Emergency Preparations

Many crisis events are, by their nature, impossible to predict. However, the impact they have on retailers can be dramatically curtailed if the organization is prepared and crisis leadership is adequately prepared to manage the resultant disruption.
social media crisis management

5 Tactics for Social Media Crisis Management

Warren Buffett has been quoted as saying, “It takes twenty years to build a reputation and five minutes to ruin it."In the digital age,...

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Get your FREE "Optimizing Your Employee Theft Policy" Guide

Promoting a culture of honesty requires implementing a strong employee theft policy and internal awareness program.

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Get your FREE "What is Loss Prevention?" Guide

Read this report to discover the history of retail security and get a glimpse at the rapidly evolving loss prevention profession.

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Get your FREE "Issues with ORC and Shoplifting" Guide

The safety of store associates, customers, and millions of dollars in potential litigation rely upon understanding these issues.

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Get your FREE "CCTV, Alarms, and Security Training" Guide

This report shows how CCTV/video and alarm systems can enhance the safety and security of retail locations.