Tag: crisis management team


5 Tactics for Social Media Crisis Management

5 Tactics for Social Media Crisis Management

Warren Buffett has been quoted as saying, “It takes twenty years to build a reputation and five minutes to ruin it.”

In the digital age, social media has probably turned that five minutes into less than two minutes. Sites like Facebook and Twitter have been around for a decade. But, even   Read More


Closing a Retail Store: Loss Prevention’s Role

Closing a Retail Store: Loss Prevention’s Role

In recent years, senior loss prevention executives throughout retail have had to come to grips with a different type of promotional sale events—the all-too-frequent store-closing sale.

It is no longer a rarity that LP managers are called upon to design and implement shrink-control programs that protect inventories throughout the process of closing a retail store.   Read More


Revisit Your Crisis Communication Plan

Revisit Your Crisis Communication Plan

Based on recent events, it’s time for all companies to revisit their crisis management and crisis communication plans.

Then: Hurricane Katrina, Superstorm Sandy, racial profiling accusations at Macy’s, food contamination at Chipotle.

Now: Charlottesville protests, civil disturbances at Berkeley, Hurricane Harvey, Hurricane Irma.

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The list goes on and on, and it never   Read More