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Fitness Balance at Home and on the Road

Balance.The definition may seem simple at first, but are we talking balance, the verb…or balance, the noun?When it comes to balance in our lives...

A Generational Shift Is Revolutionizing the Workplace

Just before Labor Day 1993, I started conducting in-depth interviews with employees about work attitudes. Ten years later, I am still working on that...
Counterfeit Goods, counterfeit merchandise

Trademark Enforcement

In the early part of November 2002, we received a call from an informant indicating she had information on counterfeit Tiffany & Co. merchandise...

From the Super Bowl to the Supermarket

EDITORS NOTE: Jeff Richardson recently retired as vice president of loss prevention and security for Pathmark Stores, Inc. after thirty-two years. He began his...
The Quest for Excellence at Saks Fifth Avenue

The Quest for Excellence at Saks Fifth Avenue

EDITORS NOTE:Rosamaria Sostilio is vice president of asset protection for Saks Fifth Avenue. She manages the corporate and field organizations and is responsible for...
Boosting Employee Shrinkage and Safety Awareness in the DC Environment

Boosting Employee Shrinkage and Safety Awareness in the DC Environment

Four major retailers discovered that reducing losses in their distribution centers (DCs) boiled down to one primary challenge—getting associates to take responsibility and accountability...
The Economics of EAS

The Economics of EAS

Specialty apparel and department store retailers are having difficulty expanding  electronic article surveillance (EAS) programs to take advantage of source tagging. Only a few...
Delivering the Corporate Mission

Delivering the Corporate Mission

EDITORS NOTE: Roger Osborne is general manager of store operations at Hollywood Entertainment. He is in charge of the entire Hollywood Video field operations...
Developing Talent at Circuit City

Developing Talent at Circuit City

In today’s knowledge and service economy, successful business organizations recognize the importance of on going development, education, and training. But, thoseworthwhile goals are not...
Plane Resized Image

Personal Safety While Traveling Abroad on Business

Each year, several hundred thousand men and women take business trips. They travel to virtually every corner of the globe, often to places presenting...

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