This edition features an interview with Brian Dodge, president of the Retail Industry Leaders Association, discussing the role RILA plays with their retail members. We also examine crisis communications and how 7-Eleven communicates with stores to protect employees and customers. We report the results of a major research survey on diversity and inclusion in retail. And we look at what investigators and analysts need to know about so-called alt-tech social networks. All this plus a large Solutions Showcase section plus much more.
View the digital flipbook version of the July-August 2021 issue.