Safety

What should retailers be doing to prepare for the next disaster? Coming off a year of devastating weather events in which just one of the many hurricanes was estimated to have cost retailers $700 million, it’s not a surprise that the topic was in focus at the NRF Protect conference in June where executives from Target and Disney Stores shared how they are getting ready for future disaster events.

Over the years, LP Magazine has interviewed a number of executives in the casual and quick-service restaurant industry as well as published contributed articles...

Based on their very nature, flash mob robberies are hard to prevent. But it’s critical that all retailers train their employees to be aware and alert to the possibility, to not engage the mob in any way, to concentrate on remembering descriptions of perpetrators and vehicles, and to call the police as soon as it’s safe. Here are 10 ways to protect employees and customers in a flash mob event.

At a keynote presentation at NRF Protect last month, a panel of industry leaders was shown data that 65 percent of retailers provide active shooter training and was asked—why aren’t we at 100 percent? Check out the 12 core elements that should be in any training program, plus questions you should ask to assess training providers.

Post orders that have not been reviewed recently probably don’t align with priorities or reflect the actual job duties that staff perform. Read what experts recommend.

Actual violence or threats of actual violence demand more attention from loss prevention, asset protection, and security teams than workplace bullying does, but non-physical forms of workplace violence can hardly be ignored.

Just as some parts of the country began to recover from the disastrous 2017 Atlantic hurricane season, along came 2018, another above average season....

Year after year, retail workers are less likely to get hurt on the job. The industry has seen a steady decline in its injury rate, dropping every year since 2012. But retail work has also gotten more deadly with the number of fatalities up five percent in 2016.

According to research, workers whose education includes scenario-based instruction score better on retention exams, have a more positive attitude toward training material, and think arguments used in training are more persuasive.

In case you're thinking that video is a nice-to-have capability, but one that most c-store owners simply don't have time to tackle, keep reading.