Not every time we sit down to talk to someone are we necessarily going to use the W-Z method. But when we do, we should be prepared to talk through every step of the W-Z method, which means all 18. We should also be prepared to hit each component of each step. The W-Z method has very clear and defined principles behind the approach, and it’s very useful when it’s used together.
I'm Dave Thompson with the Wicklander-Zulawski, and today I want to talk about the risks of leaving your subject alone in the interview room. When I say subject, that means it could be the suspect or implicated person, a witness, or even the victim or complainant of some type of crime, fraud, or employee relations issue.
In honor of the upcoming RLPSA event (well, OK, and maybe because it's Throwback Thursday), we're sharing EyeOnLP's interview with key security experts from McDonald's from last year's RLPSA conference.
Video interviews conducted at a loss prevention trade show.http://www.youtube.com/watch?v=xaGH4JnZG7M