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WZ Video: Focus on the Person, Not the Act, by Showing Understanding

Today we're going discuss the importance of focusing on the person sitting across from us, not the actual situation or act that brought them to the interview room. WZ's method focuses on establishing credibility while also showing understanding, but it's showing understanding that a lot of people can have difficulty with.
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W-Z Video: Challenging Evidence in the Interview

I'm Dave Thompson, CFI and today I want to talk about the importance of challenging your evidence during the investigation before you ever conduct...
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W-Z Video: 18 Steps as Muscle Memory

Not every time we sit down to talk to someone are we necessarily going to use the W-Z method. But when we do, we should be prepared to talk through every step of the W-Z method, which means all 18.
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W-Z Video: Risks of Leaving Interview Subjects Or Witnesses Alone

I'm Dave Thompson with the Wicklander-Zulawski, and today I want to talk about the risks of leaving your subject alone in the interview room. When I say subject, that means it could be the suspect or implicated person, a witness, or even the victim or complainant of some type of crime, fraud, or employee relations issue.

EyeOnLP: Meeting with McDonald’s at RLPSA 2015

In honor of the upcoming RLPSA event (well, OK, and maybe because it's Throwback Thursday), we're sharing EyeOnLP's interview with key security experts from McDonald's from last year's RLPSA conference.
Loss Prevention Certification Interview Screenshot

Loss Prevention Certification Interviews

Video interviews conducted at a loss prevention trade show.http://www.youtube.com/watch?v=xaGH4JnZG7M

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Get your FREE "Optimizing Your Employee Theft Policy" Guide

Promoting a culture of honesty requires implementing a strong employee theft policy and internal awareness program.

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Get your FREE "What is Loss Prevention?" Guide

Read this report to discover the history of retail security and get a glimpse at the rapidly evolving loss prevention profession.

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Get your FREE "Issues with ORC and Shoplifting" Guide

The safety of store associates, customers, and millions of dollars in potential litigation rely upon understanding these issues.

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Get your FREE "CCTV, Alarms, and Security Training" Guide

This report shows how CCTV/video and alarm systems can enhance the safety and security of retail locations.