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As Retail Operations Change, Injury Prevention Must Too

Year after year, retail workers are less likely to get hurt on the job. The industry has seen a steady decline in its injury rate, dropping every year since 2012. But retail work has also gotten more deadly with the number of fatalities up five percent in 2016.

Tools and Training Help LP Teams Punch Back Against Violence

Imagine, if you can, the country’s polarized politics spilling over into a store aisle and a retail associate trying to calm a shouting match...
data-driven justice

Autocorrection and Data-Driven Justice

The universal symbol of justice is a Greek female figure carrying a set of scales while wearing a blindfold.
contract security retail officers

4 Tips for Better Management of Contract Security Retail Officers

The number of security guards directly hired by retailers is expected to decline by 2.8 percent between 2014 and 2024, according to the Bureau of Labor Statistics’ occupational outlook.

How to Improve Your Customer Conversion Rate

While declining store traffic continues to dominate the headlines and remains the reason most frequently cited for lackluster store performance, it’s only part of the story.
Rhett Asher

ThinkLP Appoints Industry Veteran Rhett Asher as Vice President, Strategy

ThinkLP has hired Rhett Asher as their new vice president, strategy. Asher, former EVP, retail solutions, of Fortalice Solutions, brings more than thirty years...
retail loss prevention solutions

Which Retail Loss Prevention Solutions Stand the Test of Time?

Why is it that some product protection technologies have been around and working for decades, while other retail loss prevention solutions only seem to work for a few months before offenders aren’t impressed?
tammy clark

Interview and Interrogation Training: When Is the Investigation Over?

It's not uncommon for investigators to see the end goal of an investigation as the interview with the accused subject or involved subject.
workplace abuse

Retail Employees Reveal Concerns about Workplace Abuse

Between 50 to 60 percent of workers reported at least one incident of verbal abuse in the last twelve months, and 30 to 35 percent reported at least one incident of threat of physical violence in the last year.
Amazon-Go-Tony-Donofrio

10 Percent Retail Self-Checkout Market Growth Collides with Deployment Risks

New data on retail self-checkout deployments reveals why the technology is growing—and why it's a major theft target.
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