Ensure Recovery by Preparing Your Disaster Plan Prior to the 2019 Hurricane Season
Get ahead of the storm with a strong disaster response plan, and you will recover more quickly and with confidence when disaster hits.
Interview and Interrogation Training: What Is the WZ Method?
The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
Profiles in LP: Walmart’s AP Women in Leadership Program
We expected there to be an appetite for a structured mentoring program supporting the women in our organization, but the range of the appetite was much broader than we anticipated.
Elite Training Day 2019: The Premier Conference for Interview and Interrogation
This past week, top interviewers from across the country came together in Fort Myers, FL for the 2019 Elite Training Day hosted by Wicklander-Zulawski...
Why Does It Feel Good to Shoplift?
It's commonly understood that shoplifting can be a thrill-seeking behavior. It's like a little game you play with the store.
Technology Disruption and the Transformation of the Global Top 250 Retailers
Annually, I look forward to the Deloitte Global Powers of Retailing industry research, which provides a detailed growth trajectory review of the global top...
Shedding Light on Retail Theft Statistics
The NRSS indicates that shoplifting accounted for 35.7 percent of the reported shrink in 2017, which is down from 39.3 percent in 2016.
College Admissions Scammers: Scumbags or Science?
Maybe it's economy of scale, an evolutionary adaptation, or just laziness: whatever you want to call it, all humans engage in some form of lying, cheating or stealing.
Counterintuitive Strategies for the Successful Loss Prevention Director
There is no universal secret to professional development success. Still, there tend to be commonalities among LP leaders who gain recognition within their organizations. And they’re not always what you’d expect.
Crisis Management Missteps: This Time, It’s Boeing
Remaining silent immediately after an airline disaster is normal, until initial facts can be gathered. Boeing did that—but then they mis-stepped, badly.
