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Scott Pethuyne, LPC
The “banana scheme” is the self-checkout fraud where customers enter the PLU code for bananas while weighing pricier items. You can eliminate this fraud with data.
Here are three major points of risk caused by the integration of e-commerce and brick and mortar, plus how you mitigate the risk.
Every year, ORC rings globally steal hundreds of millions of dollars by exploiting the anonymity and secrecy associated with online transactions.
Retailers have become very generous with their loyalty perks—sometimes so generous that customers and employees may abuse the system.
Retailers must evaluate and optimize the BORIS processes to ensure they remain both profitable and convenient for customers.
“Do more with less” orders end up having the same effect—your team must execute on an increased span of responsibility, and “No, thanks” isn’t an answer.
Retailers can stave off supply-chain fraud by leveraging an advanced analytics solution like prescriptive analytics.
Leveraging conversion data can tell you a host of things about your company’s operational health. Here are three.
LP professionals can uncover a wealth of invaluable insights around SFS and BOPIS by analyzing one single data point—declined in-store picks.
Only with an advanced analytics solution like prescriptive analytics can retail LP teams uncover and eliminate fraudulent activity.