Jacque “Jac” Brittain, LPC is editorial director for LP Magazine, the premier news and educational publication for the loss prevention/asset protection professional. Brittain also currently serves as director of learning design and certification for the Loss Prevention Foundation.
Prior to joining the magazine, he served as a director of learning design and certification for a leading e-learning platform where his responsibilities included design, development, and implementation of award winning e-learning content. In this role he also managed the development of the loss prevention industry’s only internationally sanctioned LP credentials—the LPQualified (LPQ) and LPCertified (LPC) courses in collaboration with the Loss Prevention Foundation.
Brittain previously served as vice president of operations for the largest executive search and consulting firm in the nation specializing in the retail loss prevention industry. Partnering with company leadership across the country, the primary mission involved the identification, evaluation, and assessment of our nation’s best loss prevention professionals to secure talent in key positions nationwide.
In his forty years in the loss prevention industry, Brittain has worked in various retail formats; holding positions with increasing responsibilities while helping build and enhance many different programs across the country. His diverse background provides a rich but unique perspective on the industry and the loss prevention community.
Addressing disruptive customer behavior and de-escalation training efforts have become a topic of great interest to retailers amidst growing concern over the challenges and opportunities for safety in retail stores, especially in light of our current circumstances. Here are some tips for your employees.
Core competencies and standards of performance have been established by industry leadership and subject matter experts from across the retail loss prevention community to represent the needs and expectations of the profession.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.