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Contributor

Jac Brittain, LPC

Jacque “Jac” Brittain, LPC is editorial director for LP Magazine, the premier news and educational publication for the loss prevention/asset protection professional. Brittain also currently serves as director of learning design and certification for the Loss Prevention Foundation. Prior to joining the magazine, he served as a director of learning design and certification for a leading e-learning platform where his responsibilities included design, development, and implementation of award winning e-learning content. In this role he also managed the development of the loss prevention industry’s only internationally sanctioned LP credentials—the LPQualified (LPQ) and LPCertified (LPC) courses in collaboration with the Loss Prevention Foundation. Brittain previously served as vice president of operations for the largest executive search and consulting firm in the nation specializing in the retail loss prevention industry. Partnering with company leadership across the country, the primary mission involved the identification, evaluation, and assessment of our nation’s best loss prevention professionals to secure talent in key positions nationwide. In his forty years in the loss prevention industry, Brittain has worked in various retail formats; holding positions with increasing responsibilities while helping build and enhance many different programs across the country. His diverse background provides a rich but unique perspective on the industry and the loss prevention community.

Articles

The Many Ways Customer Service Impacts Retail Revenues

Focused, friendly, and attentive salespeople that have the ability to successfully interact with customers drive business excellence from every possible perspective, making quality customer service an integral component of any successful loss prevention program. This is a shared goal that will have a direct bearing on sales, shrink, and overall business profitability.

A Culture of Tradition and Change: Loss Prevention in Japan

Japan has always had a reputation for its fascinating, distinctive traditions. As an island nation with a long history of isolation, many aspects of the culture are immersed in a rich history and deep traditions dating back thousands of years. On the other hand, it is a country that continuously pushes new trends. The same is true for retail security.

Remembering John Selevitch

John was a well-liked, long tenured, and highly respected member of the loss prevention community, having dedicated his career to the profession and people that he loved.

Hilton Head Island Hosts this Year’s Loss Prevention Leadership Trifecta Event

The beaches of Hilton Head Island were hit with a wave of loss prevention professionals as the annual back-to-back-to-back asset protection leadership meetings took place at the Westin Resort in Port Royal Plantation to support the Retail Industry Leaders Association, LP Magazine, and the Loss Prevention Foundation.

Leadership Response to the 2019 Loss Prevention Survey

In this follow-up to the 2019 Loss Prevention Survey “The New Generation of Loss Prevention: Are We on The Same Page?”, we look to further digest and interpret the industry response. As part of this process, we felt it vital to hear the voice of industry leadership, including how today’s leaders reacted and responded to the results.
- Digital Partners -

Analytics Has Never Been a Four-Letter Word in Loss Prevention

Analytics has always been a critical aspect of loss prevention and retail. We could never survive as businesses—or as professionals—without the use of analytics. Yet while the use of data analytics has made huge strides with the help of today’s technology, we can never afford to lose sight of just how important it is to everything that we do.

Solution Provider Sales Strategies: What Sets One Company Apart from the Rest?

What does it take to be a true solutions partner? How do they go about approaching their business partners and establishing the foundation for real and lasting solutions—and relationships—with their loss prevention customers? For perspective and input, LPM turned to executive leadership from three leading companies to discuss some common themes.

Negotiating with Procurement: Three Executives Offer Their Perspectives

Negotiations between retailers and solutions providers often begins with subject-matter experts, such as asset protection. But most retailers ultimately engage procurement professionals to negotiate the final contracts who may place reducing costs above achieving the right solution for a fair price.

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