Home Authors Posts by Jac Brittain, LPC
Jac Brittain, LPC
The beaches of Hilton Head Island were hit with a wave of loss prevention professionals as the annual back-to-back-to-back asset protection leadership meetings took place at the Westin Resort in Port Royal Plantation to support the Retail Industry Leaders Association, LP Magazine, and the Loss Prevention Foundation.
In this follow-up to the 2019 Loss Prevention Survey “The New Generation of Loss Prevention: Are We on The Same Page?”, we look to further digest and interpret the industry response. As part of this process, we felt it vital to hear the voice of industry leadership, including how today’s leaders reacted and responded to the results.
Analytics has always been a critical aspect of loss prevention and retail. We could never survive as businesses—or as professionals—without the use of analytics. Yet while the use of data analytics has made huge strides with the help of today’s technology, we can never afford to lose sight of just how important it is to everything that we do.
What does it take to be a true solutions partner? How do they go about approaching their business partners and establishing the foundation for real and lasting solutions—and relationships—with their loss prevention customers? For perspective and input, LPM turned to executive leadership from three leading companies to discuss some common themes.
Negotiations between retailers and solutions providers often begins with subject-matter experts, such as asset protection. But most retailers ultimately engage procurement professionals to negotiate the final contracts who may place reducing costs above achieving the right solution for a fair price.
As retailers have responded to the evolving needs of the business, most have changed their return policies and typically issue a gift card or...
Organized cargo theft incidents can occur at any point along the supply chain, whether at the point of manufacture, on loading docks, rail stations,...
The goal of the LPM 2019 survey is to provide an objective window into the thoughts, ideas, and opinions of loss prevention professionals at all levels of leadership regarding key issues that effect the safety and shrink performance in retail operations. The results will help see where field and corporate viewpoints agree and, more importantly, where they diverge that may require reexamination of our communications and training programs.
Confronting a shoplifter always carries with it the potential for an unpredictable outcome, and while most shoplifting apprehensions result in the shoplifter cooperating, it’s critical that we remain alert and aware, prepared for the unexpected and knowing how to react. Most importantly, this also requires having the judgment and fortitude to let it go when the situation calls for it. It could end up being one of the most important decisions that you make.
The expo hall allows the opportunity for loss prevention practitioners to meet with hundreds of solution providers demonstrating the latest in retail security and asset protection tools and technology.