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Jac Brittain, LPC
Organized retail crime involves two or more persons obtaining retail merchandise through theft and fraud as part of an unlawful enterprise.
Shrink isn’t a cause—it’s an effect. It’s an outcome that goes well beyond the concept of bad guys stealing from our stores. Taking action to build awareness and understanding is essential to the success of your business. Here are some common characteristics in high-shrink stores.
John Feehan was working as the director of fraud in the Century 21 Department store in New York City, across the street from the Twin Towers at the time of the 9/11 attacks.
John Matas, formerly vice president of investigations, fraud, and organized retail crime for Macy’s, shares his account of that day.
Tony Caccioppoli with Saks Fifth Avenue was focusing on dealing with law enforcement and the physical security aspects of their operations.
Rosamaria Sostilio, former senior vice president of asset protection for Saks Fifth Avenue, shares her account of what she experienced on 9/11.
The retail community has largely accepted that diversity and inclusion matters—diverse teams benefit the business. Read our survey findings.
This survey provides an objective window into the current thoughts, ideas, and opinions regarding diversity and inclusion in the retail workplace.
By identifying the retail workplace hazards that are most likely to impact safety, you will be better prepared to control or eliminate them and prevent accidents, injuries, property damage, and downtime.
This research aims to measure perceived value among LP teams in four categories: perceptions, process, technology, and metrics for measuring success.